Frequently Asked Questions
1. If a new customer who want to use B2B USSD, what do they need?
2. How can customer buy B2B package after activation of B2B SWE Default code?
3.What kind of packages can buy with USSD ?
4.What is Recurrent Pack?
5. What is One Time Pack?
7. Can customer buy one time pack for allowance and bundle without recurrent pack?
8. What is the validity of recurring package and one time package?
9. How long do I need to use once I subscribe recurring package?
10. What will happen when customer terminate after start subscribe?
11. What is the success period to send terminate code?
12. Termination code was successfully completed but service was not terminated yet?
14. How can we terminate recurrent package?(Only B2B USSD User)
Customer can send a text message to 2332,
- if they want to terminate Data plan >> Data Plan Off
- if they want to terminate Bundle plan >> Bundle Off
- if they want to terminate Allowance plan >> Allowance Off
- if they want to terminate Allowance Special plan >> Allowance Special Off
- if they want to terminate Any net plan >> Anynet Off