Business Mobile Services FAQs

1. What are the available Business Mobile Plans?

MPT offers a variety of Business Mobile Plans tailored to meet the needs of businesses, including Business Bundle, Business Allowance, B2B Data Plan, B2B Any-Net, SME Talk and other options. These plans are designed to provide flexibility, cost-efficiency, and seamless communication for businesses.

2. Are mobile packages affordable for businesses?

Yes, MPT Business Mobile packages are designed to be cost-effective. We offer bundled packages with discounts on data, voice, SMS and others, helping businesses manage their mobile communication costs while ensuring reliable service.

3. Who can buy Business Mobile packages?

To purchase B2B Mobile packages, the required documents include a company registration, business license, or, for employees, a certificate of employment. A minimum of two users or two SIM cards is mandatory.

4. Can B2B Mobile packages buy at MPT Own Shops?

B2B Mobile packages can be bought with the required documents include a company registration, business license, or, for employees, a certificate of employment at least 2 SIM cards at MPT Own Shops.

5. How can I enquire for further processes?

You can contact B2B Email:  [email protected] and contact B2B hotline 0800 800 9990 (Free of Charge for MPT Subscribers) and 09426000323 (for Any Other Operators). And related Sales Account Manager for further processes.

6. How to terminate the current service package?

To cancel the service, please provide one week’s notice to your assigned salesperson before the end of the month. (USSD users can also contact B2B call center for further assistance.) For more details about USSD.

Bulk SMS Service

Q1: What is Bulk SMS Service?

A1: Bulk SMS Service means secure SMS messages needed for businesses.

Q2: For what purpose do customers use the Bulk SMS Service?

A2: Bulk SMS service is one of the best service to promote and advertise their services.

Mobile Remote Access Service

Q1: What is Mobile Remote Access?

A1: Mobile Remote Access Services is the best service to help you grow your business with secure access.

Q2: On what type of device is it allowed to be used?

A2: Mobile remote access service for various types of devices, POS, ATM machines and tablet and smartphones including laptops.

Voice Pool

Q1: What services does Voice Pool offer?

A1: Call charges can be shared within a group to call all mobile phones and PSTN line phones.

Data Pool

Q1: What kind of services is Data Pool?

A1: Mobile data can be shared and used within a group.
(For example, ATMs, POS and Mobile Phones)

Self-care Service

Q1: What services does B2B Self-care cover?

A1: B2B Self-care is a portal that is exclusively for mobile services and can only be viewed by the customer.

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