"MPT SIM Card Registration Important Notice"

We sent a notification SMS to customers whose SIM Card registered information is different with the Ministry of Labour, Immigration and Population.

If you received a notification SMS with this title “MPTSimAlert”, you need to do the following things within 30 days from receiving the first SMS.

(1)Dial *601# to check your SIM Card registered information.

(2)SIM Re-registration can be correct according to your NRC information at MPT4U app https://bit.ly/UpdateSIMData or visit to nearest MPT Own Shops and the dealer.
You can register up to 2 MPT SIMs with one NRC. Please make sure bring your NRC to the own shops.

(3) If you have any difficulty to do correct re-registration, please call to 106 MPT Call center or communicate with related MPT staffs to get support.

Outgoing calls and data services can be restricted if re-registration is not done correctly.

MPT SIM registration or To re-check SIM registration Data

 Click here https://bit.ly/3FO3lfs 

Frequently Asked Questions

1. Can you check my SIM registration already reached two cards or not ?

Please check the MPT4U or USSD code *601#. If you can’t check or change your information ,please go to own shop.

2.I can't register my SIM at MPT4U. Do you have any idea on it?

First, please update latest MPT4U version. After that, please try again. Even if you can’t register, please go to own shop.

3. When I register my SIM at MPT4U, it showed" Already reached two cards". How can I do for it?

We are not sure how many customer has SIM, so please go nearest own shop to check. Sorry for the inconvenience.

4. When will my SIM CARD be stopped ?

We are not sure the exact schedule yet.  However please register your information correctly according to PTD instruction.

5. What is the correct SIM Registration ? Clear Photo, Same Information with Photo and Text. Please share with us a specific example. Do Customer need to fill Address ?

(1)Need to input clear photo of your NRC front/back photo. Need to choose region/township code and NRC type correctly and input 6 digits of NRC number correctly.

(2)The address is not mandatory information, but it is more complete.

6. I received SMS ( our Aut outbound call) information, what is this ?

We would like you to register your information correctly according to PTD instruction. Otherwise, your service will be stopped but we are not sure the exact schedule yet.  Please register your information correctly as soon as possible.

7. I don’t want to receive these information.

Sorry for the inconvenience. This is very important information. So, it’s a little harder to stop.

8.Why do we need to do Sim Registration?

This is a requirement from the government (PTD: Post & Telecommunications Department) and MPT will comply with the instruction from the government. Customers are required to register their SIM Cards with their Name after purchase the SIM

9. What information and documentation do I need to make correct registration?

Customer’s Name, and original and copy of national registration card (passport for foreigners) which was issued by Myanmar Nationality Law.

10. How can we check our registered SIM Cards with my name ?

Customer can check dialing * 601 # and if customer’s SIM registration information is not correct, Customers can update the information at MPT 4U Application or care.mpt.com.mm or visit MPT Own Shop in their respective township to get help with SIM registration.

11.Will Customer be charged for data connection used to download MPT4U Application?

It’s free for downloading MPT 4U Application by dialing *4040#. Downloading MPT 4U Application at Apple store / Google Play store would be charged.

12. Why am I getting SIM registration notification messages (SMS)?

Users who hold a Myanmar Citizenship Verification card are receiving text messages due to the following factors.Registering using invalid credentials.

Full name and registration number are entered, but front/back photo of registration is not submitted correctly.

Although registered in Burmese language, your name or regional and state code or Township Code or Registration type or registration number is wrongly registered.

Although the information is correct, the registration is in English;

13. What should I do after I receive the SIM card registration notification message (SMS)?

Before the deadline for inclusion in the SMS, according to the national identification card, you have to do correct re-registration with Myanmar language on the MPT4U app https://bit.ly/UpdateSIMData or nearest shops as soon as possible.

14.What happens if I don't register correctly by the deadline?

Not only may outgoing calls and data services be suspended, but the SIM card may also be terminated. And You may not be able to access your banking services as the OTP code service may stop.

15.Do foreigners need to register in Burmese?

It is not necessary to enter in Burmese. As per the information included in the Passport, it can be correctly entered in English.

16.Why do I need to re-register in Burmese even though I have registered correctly in English?

According to the instructions of the Department of Communications to check the SIM card registration information matches in the Ministry of Immigration and Manpower, if it is registered in English, it is necessary to revise the registration in Burmese.

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