It’s reward program for all MPT user. It makes your MPT experience better than ever. If you are MPT user, you can join MPT Club and get discount or special gift from MPT and MPT Club partners. You don’t need to pay for MPT Club. Just get it!

MPT Club is for all MPT users who are active; prepaid customers, postpaid customers, GSM, WCDMA and CDMA.

You can register via one of the below ways. Only one time registration is needed.

1. USSD Dial *345#
2. SMS               Send REG M/F to 345 (eg: REG F)

MPT4U app link

Andriod : https://bit.ly/2z4ZhrJ

IOS: http://apple.co/2yNZJWY

No, it is free subscription

No, other than getting additional rewards, there is no change if you subscribed to MPT Club.

MPT Club

There are 2 ways to collect MPT Points.

1. MPT points will be added to customers’ wallet daily with the relevant points calculation based on the usage of MPT mobile services. Subscribers will get points based on their member levels and the previous day usage. Usage means that the amount of money which customer spend for making all transactions from main phone bill wallet. It includes Pay as you go, Packages, Service subscription fees (SDP, IDD and VAS service).
2. MPT partner shops will provide the points upon the usage at their shops.

MPT partner shop will provide the points upon the usage at their shop. Customer can get MPT Points as per below step.

345. After payment system is done customer will get automatically with system process and customer can check the point balance via send SMS “BAL” to 345.

You can dial *345*3*1# and choose to redeem.

But please note that you must have enough to points to redeem.

You can dial *345*3*2# and choose to redeem MPT partners’ coupons. But please note that you must have enough to points to redeem.

If you choose (decide to redeem) relevant products, you will receive Voucher or order Code via SMS. You can check redemption product from MPT4U app.

You only need to show your voucher or order code at the MPT Partners’ shops to redeem.

Please note that after your redeem you can’t cancel back.

Please use MPT service more and accumulate MPT points. MPT will expand the MPT Partners at your area too.

No restriction at all. You can use every MPT Points to redeem not only MPT services but also any MPT partner’s service.

365 Days from your received date. You need to use your MPT Point within 365 days before expiry. There is no accumulation, first received point will expire first.

Point is accumulated base on every usage from main phone bill wallet and customer will start getting notification SMS from 1 point collecting.

MPT offer different service packages (Voice, Data, SMS and Cash) which can be redeemed with your accumulated MPT Points.

For Example – With 199MPT Points, customer can redeem one of these services –      300 MB Data (or) 3,000 On-net SMS (or) 160Kyats Balance.

The service/redemption package validity is 30Days form the redemption date.

Note – Voice means On-net voice mins.

SMS means On-net SMS.

Balance can be used for On-net Voice & SMS, Data.

All package prices are inclusive of commercial Tax.

Eligibilities for each service packages per types.

IDD package – customer can redeem with 499 points for subscription fee to all membership level.

A. For off net calls, it will be charged as per original price plan.

B. All MPT service redemption package can be used for below services.

If you have not enough points, you cannot purchase MPT point redemption Packages.

If your account is inactive (one-way blocked or two-way blocked), you cannot purchase MPT point redemption Packages.

Please recharge to reactivate your number and try again.

MPT Club member program is a new promoted program of MPT Club which will give more benefits to MPT Club member.

You can get the benefit upon your member level till 3 months.

If you have reach to next member level average usage amount customer can jump in next month immediately. Member level can be change monthly base on your usage criteria.

Although you can’t maintain current member level usage you can still have a chance to enjoy the current member level benefit till next 3 months.

Crown, Diamond, Platinum, Gold and Silver is the member level of MPT Club member Program. Customer will get the benefits upon current member level respectively.

The validity of each membership is 3 months. And, you will receive member level notification SMS if you have any changes in your progress of member status in every 1days of the month.

MPT4U app works on all Android based smartphones as well as iPhone. Android version 5.0 and iOS Version 9.0 above user can use. You can read LoTaYa articles via MPT4U app.

The MPT4U app which allow users to read LoTaYa articles can work on both Wi-Fi and mobile network.It will be data charges free when you use it with MPT mobile network. To use specific function of LoTaYa which can apply to benefit, MPT network connection is required.

The MPT4U app which can read the LoTaYa articles is free to use when you use with MPT mobile network.

There are Variety of update News, Games, Horoscope, Dhamma, Weather, CSR, and Coupon, VAS services like MPT Ring Tune, MNL Online and Infotainment etc.

LTE+ is fourth generation of mobile phone technology and it offers users much faster connection for a mobile internet experience- up to ten times faster than 3G.

As LTE+ is much faster than current 3G, customer can experience better internet for their mobile web access, HD video streaming, video calling, online gaming, downloading and picture uploading.

No, you do not need to manually turn 3G on again. 3G will be automatically on when you go to the places where LTE+ is not available, and LTE+ will be on back once you reach LTE+ available places.

1. Make sure you are in SweThaHar plan.
2. Your handset should be LTE+ compatible handset which supports 1800 MHz frequency band.

3. Your SIM card should be USIM to enjoy LTE+ services at anywhere it is available. To check the SIM card,dial *106*5#

No, base-tariff users cannot use LTE+ service. Since maximum data speed for base tariff users is limited to 256kbps (4ks/min) and 128kbps (2ks/min), they cannot use 4G service. Please subscribe to Swe Tha Har (dial *234*2#) to enjoy the fast speed of MPT 4G/LTE.

You can simply check by dialing *106*5#. If it is old SIM, you can change to LTE+ SIM (USIM) at any MPT branded shops for free and your number will not be changed.

For iPhone:] Go to settings, choose cellular then go to cellular data options, then choose “voice & data”, there you can choose LTE (4G), 3G, 2G.

[For Samsung:] Go to settings, choose mobile network, then go to network mode and there you can choose LTE/3G/2G

[For Huawei: ] Go to settings and go to more, there you can enable 4G

[For Vivo: ]Go to Settings, choose Mobile Network and go to Network mode, and there you can choose 4G/3G/2G

[For other handsets: ]Go to settings, and go to tethering & networks, then go to Mobile network, and from network Mode you can choose 4G/3G/2G.

Go to settings and Under Cellular Data Options or Mobile network, if there is 4G/LTE, the handset is 4G compatible. Please note that settings vary depending on the type of handset.

MPT Pay is the most comfortable way to transfer money anytime, anywhere in Myanmar. The service lets users store, send and receive money using their mobile phone via an MPT Pay account.

MPT sim users can use the MPT Pay service for FREE with no registration fees.

With MPT Pay Account, you can use the following services anytime anywhere. – Send Money (P2P) – Airtime Top Up for self and others – Merchant Payment – Bill Payment – ATM Withdrawal – Cash In / Out”

From MPT Pay App

Step 1 : Press Sign Up Now menu

Step 2 : Enter Mobile Number and Name

Step 3 : Activate account with Initial PIN from registration notification SMS.

Step 4 : Account activation SMS will be received and you can begin using MPT Pay.

From USSD Menu

Step 1 : Dial *999#

Step 2 : Enter 1 for Myanmar or 2 for English from Language Menu

Step 3 : Enter 1 for registration confirmation

Step 4 : Enter Your Name in English

Step 5 : Enter 1 for name confirmation and you will receive a registration SMS notification

Step 6 : Dail *999# for account activation and follow the instructions

Step 7 : Account activation SMS will be received and you can begin using MPT Pay.”

Please call Customer Care 999 and Agent Care 990 for MPT users. 012323990 for other mobile operator users.

Yes, If customer wants to change mobile number of MPT Pay account, please contact Customer Care 999 and follow the process. Once confirmed, funds will be transferred to new sim.

Each MPT Pay account has its own unique 4 digits PIN, which is known only by customer. For any transactions to be completed, this PIN is mandatory.

Please call Customer Care number 999.

Yes, you can send/receive money with voucher at MPT Pay Agent locations with your NRC or Passport.

“MPT Pay Agent is an authorized person who can educate about MPT Pay service and provide following services. – Cash In/ Cash Out from your MPT Pay Account – Voucher Cash Out – Send Money – Upgrade Customer Level”

MPT Pay Merchant is an authorized person who can receive eMoney with MPT Pay for buying goods/products.

MPT IPTV service is a video streaming service that offers a wide variety of local and international TV channels and video contents.

You can watch MPT IPTV via Android application, iOS application and mobile web version (Only support for Android’s browser).
• For Android application, please get it from below link
https://play.google.com/store/apps/details?id=com.iptv.mpt.mm

• For iOS application, please visit iOS app store and search with “MPT IPTV” (or) click here https://apps.apple.com/us/app/mpt-iptv/id1530893772

• For mobile web version, please click via https://iptv.mpt.com.mm/ (or)

• Lo Ta Ya Link http://lotaya.mpt.com.mm/event/260 (or) by dialing *7373#

You can enjoy content without subscribing the service, but you need to enjoy content on both app with MPT mobile network as non-subscription users (Some features will be limited. E.g., Download VoD option only available on subscription, without subscription cannot download VoD, Customers on network other than MPT cannot watch without subscription).

If you are using MPT mobile network, the app/web will automatically identify your number but will be treated as non-subscription users. As non-subscription users, you can enjoy contents on app/web with MPT mobile network. But some features will not be available. (Eg., Download VOD contents and enjoying IPTV service with other network only possible after subscription)

If you are using non-MPT mobile network or WiFi, you cannot enjoy the contents without subscription. You need to proceed subscription in order to enjoy contents via non-MPT mobile network or WiFi. For subscribing MPT IPTV service in mobile application, we will charge you through your top-up balance amount of your MPT mobile phone number which you use for MPT IPTV service registration.
You can subscribe to the MPT IPTV via its application for non-MPT mobile networks or WiFi.
1)If you want to get MPT IPTV service via SMS, you can send ON to 7373.

2)If you want to get MPT IPTV service from Web / App :
i.Firstly, please ensure you have already “sign-in” to the app/web. Go to “Account” page of the app to check this
a.If the “Account” page displays your mobile number, it means you have already signed-in
b.If the page asks to sign-in, kindly click “sign-in”, add your MPT mobile number, accept T&C and proceed to receive OTP. Enter OTP to sign-in successfully
ii.Once you have “sign-in” to the app, you can proceed by click on “Subscription Management” button on “Account” page of the App/web
iii.Click on “Subscribe” button
iv.Fill in your MPT mobile number and click to get the service button
v.You will receive an OTP code from 7373 shortcode and fill that OTP for the subscription process.
vi.If OTP is correct, you will receive a “Thank you” message from 3737 and, then you can enjoy the MPT IPTV service.

The MPT IPTV is only available within Myanmar territory.

For Android phone, Android 5.0 and above
For iOS phone, iOS 9.0 and above
Would like to recommend using Chrome browser.

For mobile version, it is available in 1K HD (1280*720P) & SD (720*576P).

For mobile version, you need to use stable mobile or wifi network with 4 mbps download speed.

If you use IPTV service as non-subscription users with MPT mobile network, data charges will be applied. Download VOD feature is not available on non-subscription.

If you use non-MPT mobile network or WIFI, you need to subscribe with 99 Ks/day. You can download VODs as add-on features. (Download VODs only available on App, not available on Web)

For subscribing MPT IPTV service in mobile application, we will charge you through your top-up balance amount of your mobile phone number which you used for MPT IPTV service registration. (Please see how to subscribe the service via app at Question No. 4)

For unsubscribing MPT IPTV service in mobile application, you can proceed by click on “Subscription Management” button on “Account” page of the App & Web (or) You can also send OFF to 7373 via SMS.

You can watch around 18 local and international TV channels.
And can also watch 660+ programs with 1000 hours of popular movies and TV shows.

We will continue to add more TV channels and VoD content in the application.

Local Channels
1) 5 Plus
2) Channel 9
3) MRTV Entertainment
4) Mahar TV
5) Fortune TV
6) Channel K
7) Mahar Bawdi
8) YTV

International Channels
1) Star Bharat
2) Star Gold
3) Star Plus
4) Star UTSAV
5) CGTN Documentary
6) Miao Mi
7) Blue Ant/Rock Entertainment
8) Blue Ant/Rock Extreme
9) Smithsonian
10) ZooMoo

Unfortunately, IPTV service cannot be enjoyed with your mobile data bonus.

The app has adaptive streaming and automatically selects the best quality available according to the network speed to ensure a buffering-free experience.

You can find the settings under “Account” tab in the bottom.

You can find “Subscription Management” under “Account” tab and can manage your subscription.

You can find language setting under “Account” tab as “English/မြန်မာ” and can change your app system language.

Yes, you can download movies in MPT IPTV mobile application
After you downloaded a movie, you can watch it in “Downloads” under “Library”.
This feature is only available for subscription users

You can keep 30 days of downloaded movies in MPT IPTV mobile app.

21.Can I watch the previous TV channels programs?
You can re-watch programs on TV channels within 7 days with the catch-up function.

From the “menu” icon of each channel, you can go to channel details. And then, based on the date tab, you can find the previous TV programs for that channel.

Please check network connection first and restart/reopen the App. If the problem is still not solved, please contact customer service for further support.

Video quality is different due to many reasons. Possible reasons:
•Buffer and latency are usually caused by network issues. Please refer to the network bandwidth suggestions and check your network quality.
•Resolution is not as high as expected: when you are watching the live channels on App/web, you can manually change the resolution to HD for better experience.

Please make sure that you have installed the latest version of application, if the issue keeps happen, please record the error code, and share with customer service.

Please check if you have turned on the sound. If the problem keep happened, please contact customer service for issue report.

For App/web, please click return button to exit.

If such issue occurs, kindly try changing the network and then try using the IPTV service again.
If the issue is happening only on single network, kindly check with your network service provider
If the issue happens on all networks, please record the error, and share with our customer service (106).

If you can’t watch the video with your current browser, please use Chrome.

Dial “106” to our customer care hotline for immediate assistance.
MPT Customers: Dial 106/2800
Non MPT Customers: 01-2399106/01-8652800

Dome Pyan Home Fiber Internet is Unlimited high-speed internet service with affordable price, which is provided by MPT. 

• ADSL service is with copper cable access, while FTTH is with optical fiber access.
• Optical fiber access can provide a more stable internet connection than copper cable. (For example, during the rain, an internet connection will be more stable with optical fiber)

Yes, Dome Payn fiber Internet plan is unlimited data.

Our service is best effort basis and 15Mbps/25Mbps/50Mbps/100Mbps are the maximum speed customers can enjoy. When the service is used by many customers simultaneously, the speed may be slower than those maximum speed. However, MPT will secure a certain speed for each user to be able to use the internet even when the service is congested.

Customer can subscribe at MPT website, nearest MPT counters, MPT’s sale agents, MPT4U application chatbot, and can apply via hotline. For more details, please call to our call center number 2800/18652800.

All the customers are required to pay for the service in advance and payment can be made at MPT’s branded shop, MPT Pay application, MPT GSM Top-up payment, e-banking (KBZ, CB, AYA) and other MPT’s partner’s shop and also through by CITY MART၊ JUNCTION၊ OCEAN၊ SUPERONE၊ MYANMA APEX BANK ၊ UNITED LIVING MALL and other MEB payment channels shops easily.

(1) Customer can make a call to hotline 2800/18652800, input your account code, OTP and check the bill.
(2) Customer can check the bill from MPT4U application (auto chatbot system), input your account code, OTP and check the bill.

Customers can upgrade or downgrade the speed at any time. However, in the case of customers downgrade the speed, there will be a one-time fee of 10,000 Ks. And customer needs to apply 5 working days prior to the first day of the month on which upgrade/downgrade becomes effective.

Customers can request for temporary line close for maximum of 3 months with one-time fee of 10,000 Ks. And customer needs to apply 5 working days prior to the first day of the month on which temporary line close becomes effective. These change requests can be applied at MPT’s TRA Shops.

Please check following link: https://mpt.com.mm/en/ftth-trouble-shoot/

Please check following link:

https://mpt-aws-wp-bucket.s3.ap-southeast-1.amazonaws.com/wp-content/uploads/2023/07/12161428/HUAWEI-ONU-Wifi-Setting-Guide-ver6-2021-08-02T181612.630.pdf

Please check following link:

https://mpt-aws-wp-bucket.s3.ap-southeast-1.amazonaws.com/wp-content/uploads/2023/07/12161246/ZTE_ONU_Wifi_Setting_Guide_ver5-2021-08-02T181421.412.pdf

Firstly, please check the trouble shooting page firstly if it can solve or not:

https://mpt-aws-wp-bucket.s3.ap-southeast-1.amazonaws.com/wp-content/uploads/2023/07/12161530/FTTH-General-TroubleShooting-Guide.pdf

If necessary, we will deliver to you a new ONU to you with the price of 50,000 Ks.

A.1 “Bill payment by MPT Pay ” is the new payment channel for Postpaid and FTTH services monthly invoice and OTI invoice by using MPT Pay application.

A.2 You can make payment for all MPT postpaid (PSTN, ADSL, GSM/CDMA, IP Star) and FTTH services monthly invoice and OTI invoice bill.

MPT Pay is the most comfortable way to transfer money anytime, anywhere in Myanmar. The service lets users store, send and receive money using their mobile phone via an MPT Pay account. You can refer for more detail: https://mpt.com.mm/en/mpt-pay-en/and also can download MPT Pay application.

Open User (or) Merchant (or) Agent account to use MPT pay and payment can be processed as per the instructions.

A.5 MPT Pay users can open with any operators’ mobile. MPT Pay merchant and agent must open with MPT SIM only. Registration fee is FREE.

A.6 You can make payment by following steps;

1.Login with mobile number “09XXXXXXXXX” and password in User application. Login with Username, Password and Short Code in Agent application.

2.Click “MPT Bills” in Home menu

3.Enter “Account Code“, “Invoice Number” and “Amount” you have to pay and click “Proceed” (OR)  Scan “QR code”       from MPT invoice bill. “Account Code“ and “Invoice Number” will fill automatically in inputs and then you have to enter “Amount” that you have to pay and click “Proceed”

4.MPT Pay will show payment transaction “Success/ Failed” with your invoice information. And also you will receive payment successful notification SMS that you registered and verified mobile number for your postpaid and FTTH service.

A.7 Follow A.6 steps to make payment but you must pay full OTI invoice amount by MPT Pay. If you pay less than OTI invoice amount, MPT Pay will pop-up “Failed” to make payment and your OTI full invoice amount .

A.8 MPT Pay application will show “Success/ Failed” after payment checked. MPT will send SMS for payment confirmation after each payment completed.

A.9 Please check your payment record with MPT Pay Call Center (990 or 01-2323990) and present the payment receipt SMS.

A.10 Kindly contact to MPT Pay Call Center (990 or 01-2323990). If you do not have register contact numbers to receive SMS, please register at TRA and Commercial office. You can also check your payment transactions in MPT Pay “Transaction History” that you can filter with your payment date.

A.11 Kindly contact to our call center (106) or at the MPT payment collection counter (TRA) and Commercial office.

A.12 Yes. You can. You need service owner’s information e.g Invoice No , Account Code and Payment Amount to pay bill.

A.13  This payment channel is 24/7 payment available and it is online service (fast payment).

A.14  After payment has been made and covers all the outstanding amount. The suspended line will be re-opened within 2-3 working days after the payment completed.

A.15 Firstly, you need to check your payment whether it covered full invoice amount or not. Line will be re-opened after payment for full invoice amount is made.

A.16 Although your line is being suspended by any reasons, still you can make payment via current channels including MPT Pay. The line will be automatically re-open after the payment completed except in case the line was suspended by request and you wish to re-open the line, you need to request line re-opening at MPT Commercial Office.

A.17 Although your line has been terminated by any reasons, still you can make payment via current channels including this new payment channel. But in case you wish to re-connect the terminated line, you need to request line re-connection at MPT Commercial Office.

A.18 Payment more than invoice amount , those money will be considered as service owner’s money.

üIf service owner had no outstanding amount , the remaining amount will be recorded as advance balance in service owner’s account.

üIf service owner had other outstanding invoice(s) , the remaining amount will  settle with other invoice in service owner’s account.

A.19 MRC bill payment less than invoice amount, it will be recorded as partial payment. You need to make more payment to cover the remaining outstanding amount, otherwise the service will be suspended after payment overdue, despite with small overdue amount. OTI payment less than invoice amount, it will not accept from this payment channel. You need to make full OTI invoice payment to cover the remaining outstanding amount, otherwise the service will be suspended after payment overdue, despite with small overdue amount.

ØA.20 The whole payment  will be registered as advance balance.