Frequently Asked Questions
Kyite Yar Khaw Pack
1. What are Kyite Yar Khaw Packages?
Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls through MPT voice packs. (Exclude special / premium / call center / VAS related numbers)
Product Name | Price
(Inclusive Tax) |
Minutes | Validity (days) | Benefits | Subscription Channels |
---|---|---|---|---|---|
7 days Kyite Yar Khaw Pack | 497 MMK | 38 minutes | 7 days |
Carry over function [can carry over any-net voice minutes within 7 days after expiry]
|
*997# (or) MPT4U App (or) MPT Pay |
15 days Kyite Yar Khaw package | 997 MMK | 77 minutes | 15 days | ||
30 days Kyite Yar Khaw package | 1997 MMK | 155 minutes | 30 days |
2. Who can subscribe Kyite Yar Khaw Packs?
3. How can I buy Kyite Yar Khaw packs?
5. How can I check balance of Kyite Yar Khaw packs?
6. How many Kyite Yar Khaw packs can I subscribe?
7. What is the validity of Kyite Yar Khaw packs carry over period?
8. What happens to my unused minutes during carry over period?
During carry over period (7 days after expiry of voice packs), users will not be able to use their remaining voice minutes. Unused voice minutes will be added to new voice pack if users purchased new Kyite Yar Khaw Pack within carry over period. Validity and voice minute quota of Kyite Yar Khaw will also be merged with each other within carry over period (7 days after expiry).
9. Can I get Hti Pauk Chance by purchasing any Kyite Yar Khaw Pack?
10. Can I gift Kyite Yar Khaw packs to others?
Autorenewal Kyite Yar Khaw Packages
1. What are Autorenewal Kyite Yar Khaw Packages?
Autorenewal Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls when the remaining voice minutes reaches less than 5 minutes (or) when the package expires, it will be automatically renewed, so you can save time and enjoy continuously. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.
2. What are the benefits of Kyite Yar Khaw Packages?
No need to worry about talking minutes and Auto Renewal function is available now in Kyite Yar Khaw and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy Kyite Yar Khaw Pack can make any local calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of Kyite Yar Khaw Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy Kyite Yar Khaw Pack in (7) days after expiry.
Price (Inc;tax) | MPT- Anycall (Min) | Validity (Days) | To Subscribe | To Unsubscribe | ||||
Direct USSD | SMS to 1331 | Common USSD | Others | Direct USSD | Common USSD | |||
487 Ks | 38 min | 7 Days | *997*3*3# | AR KYK1 | *997# | DMS (*501#)
(or) Alternative Channel (or) Chatbot (or) MPT4U App (or) MPT Pay (or) CRM Portal (or) DMS App |
*997*3*4# | *2122# |
977 Ks | 77 min | 15 Days | *997*1*3# | AR KYK2 | *997*1*4# | |||
1957 Ks | 155 min | 30 Days | *997*2*3# | AR KYK3 | *997*2*4# |
3. Who can subscribe Autorenewal Kyite Yar Khaw Packs?
4. How can I buy Autorenewal Kyite Yar Khaw packs?
You can purchase the auto renewal package via *997# or MPT4U App or MPT Money or CRM Portal. In the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.
6. How can I check balance of Autorenewal Kyite Yar Khaw packs?
7. Can I get Hti Pauk Chance by purchasing any Autorenewal Kyite Yar Khaw Pack?
8. What will happen to unused minutes during carryover period?
9. How many Autorenewal Kyite Yar Khaw Packs can I subscribe?
Multi-subscription is allowed, and the Voice minutes balance and validity will be merged and reset to the longest pack’s validity.
Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to longest pack validity and auto renew at the time of less than Kyite Yar Khaw (or) pack validity expiry.
Multiple purchase among regular Kyite Yar Khaw & autorenewal Kyite Yar Khaw pack allowed (in any order); Kyite Yar Khaw voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when Kyite Yar Khaw remaining balance reach less than 5 minutes (or) pack validity expiry.
10. I have active Autorenewal Pack (487 Ks Pack). Can I buy regular (997Ks pack) before 1st pack expiry?
11. I have active Autorenewal Pack (487 Ks Pack). Can I buy same auto renewal (487 Ks worth) pack again before 1st pack expiry?
12. Can I buy different Autorenewal (487 Ks and 977 Ks) packs?
No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal Kyite Yar Khaw pack and subscribe to another autorenewal Kyite Yar Khaw pack. E.g. User has to un-subscribe from existing autorenewal Kyite Yar Khaw pack (487 Ks pack) and subscribe to another autorenewal pack (977 Ks pack).
13. What happens on pack validity expiry without reaching 5 min threshold?
14. What auto-renewal happens at the time of insufficient balance?
15. When auto-renewal function fail?
16. Can I still use remaining voice minute if user unsubscribe the auto renewal pack without reaching 5min threshold?
17. I have active Auto Renew packs of Data Carry and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?
If customer has active Auto Renew packs of Kyite Yar Khaw and Data Carry Plus getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 977Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 977Ks Auto Renew Kyite Yar Khaw randomly.
A Kyite Pyaw Plus Pack
1.What is A Kyite Pyaw + Voice Pack?
A Kyite Pyaw+ Voice Pack is the latest offer for MPT customers. Customers can buy A Kyite Pyaw+ Voice Pack by dialing *600# and making the choice for the pack of desire.
Product Name | Price (Incl. Tax) | Specifications | Usage Types | Validity | Common USSD | Direct USSD |
7 Days
A Kyite Pyaw |
850 Kyats | 132 Mins | On-net calls (Including MPT landline phones) | 7 Days | *600#
|
*600*3# |
30 Days A Kyite Pyaw | 1,500 Kyats | 234 Mins | On-net calls (Including MPT landline phones) | 30 Days | *600#
|
*600*2# |
90 Days A Kyite Pyaw | 3,900 Kyats | 610 Mins | On-net calls (Including MPT landline phones) | 90 Days | *600#
|
*600*1# |
2. Who can subscribe A Kyite Pyaw+ Voice Pack?
3. Can I make off-net calls to other operators with this pack?
4. What are the validity of A Kyite Pyaw+ Voice Pack?
5. I’ve bought both 399 Kyats Voice pack and A Kyite Pyaw+ Voice pack. Which one will be consumed first?
6. How many times can I buy A Kyite Pyaw+ Voice pack?
7. What happens if I buy new A Kyite Pyaw+ voice pack when I still have old A Kyite Pyaw+ voice pack?
Autorenewal A Kyite Pyaw + Packages
1. What are Autorenewal A Kyite Pyaw + Packages?
Autorenewal A Kyite Pyaw + Packages are voice package to talk more with your beloved family, and friends at cheaper price. Package can use for calling MPT to MPT numbers and when the remaining voice minutes reaches less than 10 minutes (or) when the package expired, it will be automatically renewed. You can enjoy your conversation continuously without worries. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.
2. What are the benefits of A Kyite Pyaw + Packages?
No need to worry about talking minutes. Auto Renewal function is available now in A Kyite Pyaw + and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy A Kyite Pyaw + Pack can make MPT-MPT calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of A Kyite Pyaw + Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy A Kyite Pyaw + Pack in (7) days after expiry.
Price (Inc;tax) | MPT- MPT Calls
(Min) |
Validity (Days) | To Subscribe | To Unsubscribe | |||||
Direct USSD | SMS to 1331 | Common USSD | Others | Direct USSD | Common USSD | ||||
835 Ks | 132 Min | 7 | *600*3*3# | AR AKP1 | *106#
(or) *600# |
DMS (*501#)
(or) Alternative Channel (or) Chatbot (or) MPT4U App (or) MPT Pay (or) CRM Portal (or) DMS App |
*600*3*4# | *2123# | |
1475 Ks | 234 Min | 30 | *600*2*3# | AR AKP2 | *600*2*4# | ||||
3845 Ks | 610 Min | 90 | *600*1*3# | AR AKP3 | *600*1*4# | ||||
3. Who can subscribe Autorenewal A Kyite Pyaw + Packs?
4. How can I buy Autorenewal A Kyite Pyaw + packs?
You can purchase the auto renewal package via *600# or MPT4U App or MPT Money or CRM Portal (or) DMS App. In the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.
6. How can I check balance of Autorenewal A Kyite Pyaw + packs?
7. Can I get Hti Pauk Chance by purchasing any Autorenewal A Kyite Pyaw + Pack?
8. How many Autorenewal A Kyite Pyaw + Packs can I subscribe?
Multi-subscription is allowed. Voice minutes quota and validity will be merged and reset to the longest pack’s validity.
Multiple purchase among same Autorenewal pack allowed. At the time of Auto renewal because of less than 10 min (or) pack validity expiry, quota will be merged and validity will be reset to the validity of Auto Renewed pack.
Multiple purchase among regular A Kyite Pyaw + & autorenewal A Kyite Pyaw + pack allowed (in any order); A Kyite Pyaw + voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when A Kyite Pyaw remaining balance reach less than 10 minutes (or) pack validity expiry.
9. I have active Autorenewal Pack (835 Ks Pack). Can I buy regular (1500Ks pack) before 1st pack expiry?
10. I have active Autorenewal Pack (835 Ks Pack). Can I buy same auto renewal (835 Ks worth) pack again before 1st pack expiry?
11. Can I buy different Autorenewal (835 Ks and 1475 Ks) packs?
No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal A Kyite Pyaw + pack and subscribe to another autorenewal A Kyite Pyaw + pack. E.g. User has to un-subscribe from existing autorenewal A Kyite Pyaw + pack (835 Ks pack) and subscribe to another autorenewal pack (1475 Ks pack).
12. What happens on pack validity expiry without reaching 10 min threshold?
13. What will happen if then balance is not enough at the time of Auto Renewal?
14. When auto-renewal function fail?
15. Can I still use remaining voice minute if I unsubscribe the auto renewal pack without reaching 10min threshold?
16. I have active Auto Renew packs of A Kyite Pyaw + and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?
If customer has active Auto Renew packs of Kyite Yar Khaw and A Kyite Pyaw + getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 835Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 835Ks Auto Renew Kyite Yar Khaw randomly.