Frequently Asked Questions
Kyite Yar Khaw Pack
1. What are Kyite Yar Khaw Packages?
Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls through MPT voice packs. (Exclude special / premium / call center / VAS related numbers)
2. What are the benefits of Kyite Yar Khaw Packages?
The users who buy Kyite Yar Khaw Pack can make any local calls with carryover function.
Product Name | Price (Inclusive Tax) |
Minutes | Validity (days) | Benefits | Subscription Channels |
---|---|---|---|---|---|
7 days Kyite Yar Khaw Pack | 497 MMK | 20 minutes | 7 days | Carry over function [can carry over any-net voice minutes within 7 days after expiry] | *997# (or) MPT4U App (or) MPT Pay |
15 days Kyite Yar Khaw Pack | 997 MMK | 50 minutes | 15 days | ||
30 days Kyite Yar Khaw Pack | 1997 MMK | 100 minutes | 30 days |
3. Who can subscribe Kyite Yar Khaw Packs?
All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar) and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe. (Exclude special / premium / call center / VAS related numbers)
4. How can I buy Kyite Yar Khaw packs?
Dial *997# or MPT4U App or MPT Pay. Can be subscribed from nearest agents too.
5. Are the prices tax inclusive?
Yes, pack prices include 5% commercial tax.
6. How can I check balance of Kyite Yar Khaw packs?
You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.
7. How many Kyite Yar Khaw packs can I subscribe?
You can buy as many packs as you want. Multi-subscription is allowed; main voice minutes will be merged, and validity can be used to the longest pack. Validity and voice minutes of Kyite Yar Khaw can be merged with each other within carry over period (7 days after expiry).
8. What is the validity of Kyite Yar Khaw packs carry over period?
In Kyite Yar Khaw packs, all packs are included 7 days carry over periods.
9. What happens to my unused minutes during carry over period?
During carry over period (7 days after expiry of voice packs), users will not be able to use their remaining voice minutes. Unused voice minutes will be added to new voice pack if users purchased new Kyite Yar Khaw Pack within carry over period. Validity and voice minute quota of Kyite Yar Khaw will also be merged with each other within carry over period (7 days after expiry).
10. Can I get Hti Pauk Chance by purchasing any Kyite Yar Khaw Pack?
Yes. You can get 1 time to play Hti Pauk chance in MPT4U by purchasing of Kyite Yar Khaw Packs through any channels.
11. Can I gift Kyite Yar Khaw packs to others?
You can gift Kyite Yar Khaw packs to others. Dial *997#, choose packs you want to share and choose option 2.’Gift’, enter mobile number you want to give gift.
Autorenewal Kyite Yar Khaw Packages
1. What are Autorenewal Kyite Yar Khaw Packages?
Autorenewal Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls when the remaining voice minutes reaches less than 5 minutes (or) when the package expires, it will be automatically renewed, so you can save time and enjoy continuously. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.
2. What are the benefits of Kyite Yar Khaw Packages?
No need to worry about talking minutes and Auto Renewal function is available now in Kyite Yar Khaw and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy Kyite Yar Khaw Pack can make any local calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of Kyite Yar Khaw Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy Kyite Yar Khaw Pack in (7) days after expiry.
Price (Inc;tax) | MPT- Anycall (Min) | Validity (Days) | To Subscribe | To Unsubscribe | ||||
Direct USSD | SMS to 1331 | Common USSD | Others | Direct USSD | Common USSD | |||
487 Ks | 25 min | 7 Days | *997*3*3# | AR KYK1 | *997# | DMS (*501#)
(or) Alternative Channel (or) Chatbot (or) MPT4U App (or) MPT Pay (or) CRM Portal (or) DMS App |
*997*3*4# | *2122# |
977 Ks | 55 min | 15 Days | *997*1*3# | AR KYK2 | *997*1*4# | |||
1967 Ks | 115 min | 30 Days | *997*2*3# | AR KYK3 | *997*2*4# |
3. Who can subscribe Autorenewal Kyite Yar Khaw Packs?
All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe.
4. How can I buy Autorenewal Kyite Yar Khaw packs?
You can purchase the auto renewal package via *997# or MPT4U App or MPT Money or CRM Portal. In the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.
5. Are the prices tax inclusive?
Yes, pack prices include 5% commercial tax.
6. How can I check balance of Autorenewal Kyite Yar Khaw packs?
You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.
7. Can I get Hti Pauk Chance by purchasing any Autorenewal Kyite Yar Khaw Pack?
Yes. You can get (1) Hti Pauk chance for every time purchase of Autorenewal Kyite Yar Khaw Packs and can win up to 200GB Data Prizes.
8. What will happen to unused minutes during carryover period?
Packs are included carry over function& can carry remaining voice minutes within carry over period (7 days after expiry).
9. How many Autorenewal Kyite Yar Khaw Packs can I subscribe?
Multi-subscription is allowed, and the Voice minutes balance and validity will be merged and reset to the longest pack’s validity.
Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to longest pack validity and auto renew at the time of less than Kyite Yar Khaw (or) pack validity expiry.
Multiple purchase among regular Kyite Yar Khaw & autorenewal Kyite Yar Khaw pack allowed (in any order); Kyite Yar Khaw voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when Kyite Yar Khaw remaining balance reach less than 5 minutes (or) pack validity expiry.
10. I have active Autorenewal Pack (487 Ks Pack). Can I buy regular (997Ks pack) before 1st pack expiry?
Yes, you can buy regular Kyite Yar Khaw pack & autorenewal Kyite Yar Khaw pack for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.
11. I have active Autorenewal Pack (487 Ks Pack). Can I buy same auto renewal (487 Ks worth) pack again before 1st pack expiry?
Yes, you can buy same autorenewal Kyite Yar Khaw for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.
12. Can I buy different Autorenewal (487 Ks and 977 Ks) packs?
No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal Kyite Yar Khaw pack and subscribe to another autorenewal Kyite Yar Khaw pack. E.g. User has to un-subscribe from existing autorenewal Kyite Yar Khaw pack (487 Ks pack) and subscribe to another autorenewal pack (977 Ks pack).
13. What happens on pack validity expiry without reaching 5 min threshold?
When Autorenewal Kyite Yar Khaw pack reaches expiry period (7th day/ 15th day/ 30th day) without reaching 5 minutes threshold, it will be auto renewed.
14. What auto-renewal happens at the time of insufficient balance?
Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.
15. When auto-renewal function fail?
If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.
16. Can I still use remaining voice minute if user unsubscribe the auto renewal pack without reaching 5min threshold?
Yes, Kyite Yar Khaw balance will remain until pack expiry period despite user un-subscribes from autorenewal Kyite Yar Khaw pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.
17. I have active Auto Renew packs of Data Carry and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?
If customer has active Auto Renew packs of Kyite Yar Khaw and Data Carry Plus getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 997Ks worth Auto Renew Data Carry and 977Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 997Ks Auto Renew Data Carry (or) 977Ks Auto Renew Kyite Yar Khaw randomly.
18. Can I gift Autorenewal Kyite Yar Khaw to others?
No, cannot gift to others.
A Kyite Pyaw Plus Pack
1.What is A Kyite Pyaw + Voice Pack?
A Kyite Pyaw+ Voice Pack is the latest offer for MPT customers. Customers can buy A Kyite Pyaw+ Voice Pack by dialing *600# and making the choice for the pack of desire.
Product Name | Price (Incl. Tax) | Specifications | Usage Types | Validity | Common USSD | Direct USSD |
---|---|---|---|---|---|---|
7 Days A Kyite Pyaw |
987 Kyats | 75 Mins | On-net calls (Including MPT landline phones) | 7 Days | *600# | *600*3# |
30 Days A Kyite Pyaw | 1,957 Kyats | 150 Mins | On-net calls (Including MPT landline phones) | 30 Days | *600# | *600*2# |
90 Days A Kyite Pyaw | 3,997 Kyats | 310 Mins | On-net calls (Including MPT landline phones) | 90 Days | *600# | *600*1# |
2. Who can subscribe A Kyite Pyaw+ Voice Pack?
All MPT GSM/WCDMA users can subscribe A Kyite Pyaw+ Voice Pack.
3. Can I make off-net calls to other operators with this pack?
No. You can only make MPT to MPT on-net calls with this pack.
4. What are the validity of A Kyite Pyaw+ Voice Pack?
The validity of A Kyite Pyaw+ Voice pack are 7 Days, 30 Days and 90 Days.
5. I’ve bought both 397 Kyats Voice pack and A Kyite Pyaw+ Voice pack. Which one wil be consumed first?
397 Kyats Voice Pack will be consumed first since it has a shorter validity. Once it’s consumed, balance will be deducted from A Kyite Pyaw+ Voice Pack.
6. How many times can I buy A Kyite Pyaw+ Voice pack?
A Kyite Pyaw+ Voice pack can be bought any number of times.
7. What happens if I buy new A Kyite Pyaw+ voice pack when I still have old A Kyite Pyaw+ voice pack?
Individual allowance does not merge, each pack will expire on its own expiry period.
A Kyite Poh
1. What are A Kyite Poh Packages?
A Kyite Poh Packages are SMS Packages to keep in touch more family, beloved ones, and friends and send MPT-MPT texts as many as you want with more affordable rate.
2. What are the benefits of A Kyite Poh Packages?
Product Name | Price (Inclusive Tax) | Validity | No of SMS (On-net) | USSD |
---|---|---|---|---|
A Kyite Poh 24 Hours Pack | 198MMK | 24 Hours | 1000 | *2427*1# |
A kyite Poh 7 Days Pack | 898 MMK | 7 Days | 5000 | *2427*2# |
3. Who can subscribe A Kyite Poh Packs?
All MPT GSM/WCDMA prepaid users (Swe Thahar) can subscribe to A Kyite Poh Packs. CDMA, Postpaid, Base Tariff users and non-active users are not eligible to subscribe.
4. How can I buy A Kyite Poh Packs?
Dial *2427# or MPT4U App or MPT Pay & can be subscribed from nearest agents too.
5. Are the prices tax inclusive?
Yes, pack prices are included 5% commercial tax.
6. How can I check balance of A Kyite Poh Packs?
You can check SMS and validity of A Kyite Poh Packs by dailing *224# or in MPT4U also.
7. How many A Kyite Poh Packs can I subscribe?
- You can buy as many packs as you want. Multi-subscription is allowed.
- The Validity of A Kyite Poh 7 Days Pack will be reset to the longest purchased pack and the amount of SMS of each pack will be merged if the user subscribes a new A Kyite Poh 7 Days Pack before first pack expiry.
- A Kyite Poh 24 Hours Pack cannot be merged with each other. If the customer buys two A Khite Poh 24 Hours packs, these two packs can be seen separately with their own validity. However, users can enjoy full 24-hour validity of each pack.
- The Validity of A Kyite Poh 30 Days Pack will be reset to the longest purchased pack and the amount of SMS of each pack will be merged if the user subscribes a new A Kyite Poh 30 Days Pack before first pack expiry.
8. How do you specify expiry of pack?
- 24 Hours Pack Package validity is calculated as real time Users can enjoy full 24-hour validity (Eg. If users buy the pack at 10 a.m on( 1st June and pack will expire at 10 a.m on 2nd June 2023).
- 7 Days Pack Package validity is calculated as calendar (Eg. If users buy the pack at 10 a.m on 1st June and pack will expire at 12 a.m on 7th June 2023).
- 30 Days Pack Package validity is calculated as calendar (Eg. If users buy the pack at 10 a.m on 1st June and pack will expire at 12 a.m on 30th June 2023).
9. Can I buy 30 Days A Kyite Poh SMS pack again before 7 Days A Kyite Poh Pack validity expiry?
Yes, you can buy 30 Days A Kyite Poh SMS pack again before 7 Days A Kyite Poh Pack validity expiry. However, packs cannot be merged with each other, and these two packs can be seen separately with their own validity.
10. Can I gift A Kyite Poh Packs to others?
You can gift this pack to others. Just through via MPT4U (or) dial *2427#, and choose option 2.’Gift’, enter mobile number that you want to gift.
11. What is the promotion period?
This promotion will start from 1st June 2023 to until further notice.
A Kyite Poh Auto Renewal
1. What are Autorenewal A Kyite Poh Packs?
Auto Renewal packages are SMS packages to keep in touch more family, beloved ones, and friends and send MPT-MPT texts as many as you want with more affordable rate. If you subscribe to purchase Autorenewal A Kyite Poh packs, the packages would under-go auto renewal when the amount of SMS packs would be below 25 SMS (or) 7 days/30 days pack validity expiry.
Product Name | Price
(Inclusive Tax) |
SMS Amount | Validity (days) | USSD |
A Kyite Poh AR 7 Days Pack | 488 MMK | 5,000 | 7 days | *2427*2*3# |
A Kyite Poh AR 30 Days Pack | 978 MMK | Unlimited | 30 days | *2427*3*3# |
2. Are the prices tax inclusive?
Yes, pack prices include 5% commercial tax.
3. Who can subscribe Auto Renewal A Kyite Poh SMS Packs?
MPT GSM/WCDMA prepaid users (Swe Thahar) can subscribe. CDMA, Postpaid, Base Tariff users and non-active users are not eligible to subscribe.
4. Can I purchase auto renewal package through MPT4U?
You can purchase the auto renewal package in the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack
5. What kind of benefit I can get when I buy Auto Renewal A Kyite Poh Packs via any channels?
You can enjoy up-to 200GB data bonus by playing Hti Pauk in MPT4U for any Auto Renew pack purchase.
6. How can I check A Kyite Poh Packs balance?
Users can check their A Kyite Poh Packs balance, Validity by dialing *224# or MPT4U App.
7. How many Autorenewal A Kyite Poh Packs can I subscribe?
Multi-subscription is allowed, and the SMS quota and validity will be merged and reset to the latest pack’s validity.
- Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to latest pack purchase and auto renew at the time of less than 25 SMS condition (or) 7th day/30th day pack validity expiry.
Auto Renewal A Kyite Poh 7 Days | Auto Renewal A Kyite Poh 30 Days | |
A Kyite Poh Autorenewal 7 Days Pack | Allow multiple subscription, merged and extend validity | Not Allow multiple subscription at the same time |
A Kyite Poh Autorenewal 30 Days Pack | Not allow Multiple subscription at the same time | Allow multiple subscription, merged and extend validity |
- Multi-Purchase among auto renewal packs and regular packs
Regular A Kyite Poh 24 Hours | Regular A Kyite Poh 7 Days | Regular A Kyite Poh 30 Days | |
A Kyite Poh Autorenewal 7 Days Pack | Allow multiple subscription, but not merged, separate validity | Allow multiple subscription, merge, and extend validity | Not allow Multiple subscription at the same time |
A Kyite Poh Autorenewal 30 Days Pack | Not allow Multiple subscription at the same time | Not allow multiple subscription at the same time | Allow multiple subscription, merge, and extend validity |
- After you subscribe to Auto Renewal A Kyite Poh 7 Days Pack, you cannot buy Regular A Kyite Poh 30 Day Pack.
- After you subscribe to Auto Renewal A Kyite Poh 7 Days Pack, you can buy Regular A Kyite Poh 24 Hour Pack but Packs cannot be merged and separate validity extended.
- After you subscribe to Auto Renewal A Kyite Poh 7 Days Pack, you can buy Regular A Kyite Poh 7 Day Pack and Packs can be merged and validity extended.
- After you subscribe to Auto Renewal A Kyite Poh 30 Days Pack, you can buy Regular A Kyite Poh 30 Day Pack and Packs can be merged and validity extended.
- After you subscribe to Auto Renewal A Kyite Poh 30 Days Pack, you cannot buy Regular A Kyite Poh 24 Hour Pack.
- After you subscribe to Auto Renewal A Kyite Poh 30 Days Pack, you cannot buy Regular A Kyite Poh 7 Day Pack.
- Multiple purchase among different autorenewal A Kyite Poh pack are not allowed
A Kyite Poh Autorenewal 7 Days Pack | A Kyite Poh Autorenewal 30 Days Pack | |
A Kyite Poh Autorenewal 7 Days Pack | Allow Multiple Sub, merged and extend validity | Not Allow Multiple subscription at the same time |
A Kyite Poh Autorenewal 30 Days Pack | Not Allow Multiple subscription at the same time | Allow Multiple Sub, merged and extend validity |
8. I have active Autorenewal Pack (488 Ks Pack). Can I buy regular 998Ks pack before 1st pack expiry?
No, you cannot buy regular 998Ks pack before un-subscription of 488Ks pack. Please unsubscribe Autorenewal pack first and then but regular 998Ks pack.
9. Can I buy different Autorenewal (488Ks and 978Ks) packs?
No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal A Kyite Poh pack and subscribe to another autorenewal A Kyite Poh pack.
10. What is the validity of Auto Renewal A Kyite Poh Packs?
Validity of package is 7th days/ 30th days.
11. What happens on 7th day/30th day pack validity expiry without reaching 25 SMS threshold?
When Autorenewal A Kyite Poh reaches expiry period (7th day/30th day) without reaching 25 SMS threshold, it will be auto renewed.
12. What happens to my unused SMS after pack expiry?
Carry over function is not included. Cannot carry remaining SMS after your pack expiry.
13. Can I gift Autorenewal Data Carry Plus packs to others?
No, gifting function is not allowed for auto-renewal A Kyite Poh pack.
14. What auto-renew happen at the time of insufficient balance?
Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days waiting period after pack expiry.
15. When auto-renewal function fail?
If user does not have enough balance for (until 7 days waiting period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.
16. What will happen if unlimited users unsubscribe auto renewal pack before expiry date?
Yes, user still can use the remaining SMS if unlimited users unsubscribe auto renewal pack before expiry, the main SMS quota will remain until pack expiry period. But auto renew function would stop as soon as user UNSUBSCRIBE the service.
17. How to un-subscribe autorenewal packs?
Users can un-subscribe auto-renewal packs by dialing below USSD codes or through MPT4U App
AR Packs | Common USSD for un-subscription | Direct USSD for un-subscription |
Auto Renewal A Kyite Poh 7 Days Pack | *2124# | *2427*2*4# |
Auto Renewal A Kyite Poh 30 Days Pack
|
*2427*3*4# |
MPT4U App |
From MPT4U App
MPT4U App >>Services >>Manage Account >>My Subscription >>Unsubscribe
18. How do I check whether auto renew pack or not when I purchase though USSD?
When you dial USSD code, it will show as below. You will see “Auto Renew XXX Ks”.