Frequently Asked Questions

Kyite Yar Khaw Pack

1. What are Kyite Yar Khaw Packages?

Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls through MPT voice packs. (Exclude special / premium / call center / VAS related numbers)

Product Name Price

(Inclusive Tax)

Minutes Validity (days) Benefits Subscription Channels
7 days Kyite Yar Khaw Pack 497 MMK 38 minutes 7 days  

Carry over function [can carry over any-net voice minutes within 7 days after expiry]

 

 

*997# (or) MPT4U App (or) MPT Pay

15 days Kyite Yar Khaw package 997 MMK 77 minutes 15 days
30 days Kyite Yar Khaw package 1997 MMK 155 minutes 30 days

2. Who can subscribe Kyite Yar Khaw Packs?

All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar) and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe. (Exclude special / premium / call center / VAS related numbers)

3. How can I buy Kyite Yar Khaw packs?

Dial *997# or MPT4U App or MPT Pay. Can be subscribed from nearest agents too.

4. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

5. How can I check balance of Kyite Yar Khaw packs?

You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.

6. How many Kyite Yar Khaw packs can I subscribe?

You can buy as many packs as you want. Multi-subscription is allowed; main voice minutes will be merged, and validity can be used to the longest pack. Validity and voice minutes of Kyite Yar Khaw can be merged with each other within carry over period (7 days after expiry).

7. What is the validity of Kyite Yar Khaw packs carry over period?

In Kyite Yar Khaw packs, all packs are included 7 days carry over periods.

8. What happens to my unused minutes during carry over period?

During carry over period (7 days after expiry of voice packs), users will not be able to use their remaining voice minutes. Unused voice minutes will be added to new voice pack if users purchased new Kyite Yar Khaw Pack within carry over period. Validity and voice minute quota of Kyite Yar Khaw will also be merged with each other within carry over period (7 days after expiry).

9. Can I get Hti Pauk Chance by purchasing any Kyite Yar Khaw Pack?

Yes. You can get 1 time to play Hti Pauk chance in MPT4U by purchasing of Kyite Yar Khaw Packs through any channels.

10. Can I gift Kyite Yar Khaw packs to others?

You can gift Kyite Yar Khaw packs to others. Dial *997#, choose packs you want to share and choose option 2.’Gift’, enter mobile number you want to give gift.

Autorenewal Kyite Yar Khaw Packages

1. What are Autorenewal Kyite Yar Khaw Packages?

Autorenewal Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls when the remaining voice minutes reaches less than 5 minutes (or) when the package expires, it will be automatically renewed, so you can save time and enjoy continuously. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.

2. What are the benefits of Kyite Yar Khaw Packages?

No need to worry about talking minutes and Auto Renewal function is available now in Kyite Yar Khaw and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy Kyite Yar Khaw Pack can make any local calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of Kyite Yar Khaw Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy Kyite Yar Khaw Pack in (7) days after expiry.

Price (Inc;tax) MPT- Anycall (Min) Validity (Days)               To Subscribe To Unsubscribe
Direct USSD SMS to 1331 Common USSD Others Direct USSD Common USSD
487 Ks 38 min 7 Days *997*3*3# AR KYK1 *997# DMS (*501#)

(or)

Alternative Channel

(or)

Chatbot

(or)

MPT4U App

(or)

MPT Pay

(or)

CRM Portal

(or)

DMS App

*997*3*4# *2122#
977 Ks 77 min 15 Days *997*1*3# AR KYK2 *997*1*4#
1957 Ks 155 min 30 Days *997*2*3# AR KYK3 *997*2*4#

3. Who can subscribe Autorenewal Kyite Yar Khaw Packs?

All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe.

4. How can I buy Autorenewal Kyite Yar Khaw packs?

You can purchase the auto renewal package via *997# or MPT4U App or MPT Money or CRM Portal. In the MPT4U Application. You can purchase through the “Auto Renewalpage in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.

5. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

6. How can I check balance of Autorenewal Kyite Yar Khaw packs?

You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.

7. Can I get Hti Pauk Chance by purchasing any Autorenewal Kyite Yar Khaw Pack?

Yes. You can get (1) Hti Pauk chance for every time purchase of Autorenewal Kyite Yar Khaw Packs and can win up to 200GB Data Prizes.

8. What will happen to unused minutes during carryover period?

Packs are included carry over function& can carry remaining voice minutes within carry over period (7 days after expiry).

9. How many Autorenewal Kyite Yar Khaw Packs can I subscribe?

Multi-subscription is allowed, and the Voice minutes balance and validity will be merged and reset to the longest pack’s validity.

Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to longest pack validity and auto renew at the time of less than Kyite Yar Khaw (or) pack validity expiry.

Multiple purchase among regular Kyite Yar Khaw & autorenewal Kyite Yar Khaw pack allowed (in any order); Kyite Yar Khaw voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when Kyite Yar Khaw remaining balance reach less than 5 minutes (or) pack validity expiry.

10. I have active Autorenewal Pack (487 Ks Pack). Can I buy regular (997Ks pack) before 1st pack expiry?

Yes, you can buy regular Kyite Yar Khaw pack & autorenewal Kyite Yar Khaw pack for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.

11. I have active Autorenewal Pack (487 Ks Pack). Can I buy same auto renewal (487 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal Kyite Yar Khaw for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.

12. Can I buy different Autorenewal (487 Ks and 977 Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal Kyite Yar Khaw pack and subscribe to another autorenewal Kyite Yar Khaw pack.  E.g. User has to un-subscribe from existing autorenewal Kyite Yar Khaw pack (487 Ks pack) and subscribe to another autorenewal pack (977 Ks pack).

13. What happens on pack validity expiry without reaching 5 min threshold?

When Autorenewal Kyite Yar Khaw pack reaches expiry period (7th day/ 15th day/ 30th day) without reaching 5 minutes threshold, it will be auto renewed.

14. What auto-renewal happens at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.

15. When auto-renewal function fail?

If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

16. Can I still use remaining voice minute if user unsubscribe the auto renewal pack without reaching 5min threshold?

Yes, Kyite Yar Khaw balance will remain until pack expiry period despite user un-subscribes from autorenewal Kyite Yar Khaw pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

17. I have active Auto Renew packs of Data Carry and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?

If customer has active Auto Renew packs of Kyite Yar Khaw and Data Carry Plus   getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 977Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 977Ks Auto Renew Kyite Yar Khaw randomly.

18. Can I gift Autorenewal Kyite Yar Khaw to others?

No, cannot gift to others.

A Kyite Pyaw Plus Pack

1.What is A Kyite Pyaw + Voice Pack?

A Kyite Pyaw+ Voice Pack is the latest offer for MPT customers. Customers can buy A Kyite Pyaw+ Voice Pack by dialing *600# and making the choice for the pack of desire.

Product Name Price (Incl. Tax) Specifications Usage Types Validity Common USSD Direct USSD
7 Days

A Kyite Pyaw 

850  Kyats 132 Mins On-net calls (Including MPT landline phones) 7 Days *600#

 

*600*3#
30 Days A Kyite Pyaw 1,500 Kyats 234 Mins On-net calls (Including MPT landline phones) 30 Days *600#

 

*600*2#
90 Days A Kyite Pyaw 3,900 Kyats 610 Mins On-net calls (Including MPT landline phones) 90 Days *600#

 

*600*1#

2. Who can subscribe A Kyite Pyaw+ Voice Pack?

All MPT GSM/WCDMA users can subscribe A Kyite Pyaw+ Voice Pack.

3. Can I make off-net calls to other operators with this pack?

No. You can only make MPT to MPT on-net calls with this pack.

4. What are the validity of A Kyite Pyaw+ Voice Pack?

The validity of A Kyite Pyaw+ Voice pack are 7 Days, 30 Days and 90 Days.

5. I’ve bought both 399 Kyats Voice pack and A Kyite Pyaw+ Voice pack. Which one will be consumed first?

399 Kyats Voice Pack will be consumed first since it has a shorter validity (only one day). Once it’s consumed, balance will be deducted from A Kyite Pyaw+ Voice Pack.

6. How many times can I buy A Kyite Pyaw+ Voice pack?

A Kyite Pyaw+ Voice pack can be bought any number of times.

7. What happens if I buy new A Kyite Pyaw+ voice pack when I still have old A Kyite Pyaw+ voice pack?

Individual allowance does not merge, each pack will expire on its own expiry period.

8. On November 3rd, I purchased a 7 days A Kyite Pyaw+ package. On November 4th, bought 30 Days A Kyite Pyaw+ pack again. Which package will be consumed first?

The newly purchase 30 Days A Kyite Pyaw+ package will be consumed first. Then will charge from the old package.

Autorenewal A Kyite Pyaw + Packages

1. What are Autorenewal A Kyite Pyaw + Packages?

Autorenewal A Kyite Pyaw + Packages are voice package to talk more with your beloved family, and friends at cheaper price. Package can use for calling MPT to MPT numbers and when the remaining voice minutes reaches less than 10 minutes (or) when the package expired, it will be automatically renewed.  You can enjoy your conversation continuously without worries. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.

2. What are the benefits of A Kyite Pyaw + Packages?

No need to worry about talking minutes. Auto Renewal function is available now in A Kyite Pyaw + and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy A Kyite Pyaw + Pack can make MPT-MPT calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of A Kyite Pyaw + Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy A Kyite Pyaw +  Pack in (7) days after expiry.

Price (Inc;tax) MPT- MPT Calls

(Min)

Validity (Days)   To Subscribe To Unsubscribe
Direct USSD SMS to 1331 Common USSD Others Direct USSD Common USSD
835 Ks 132 Min 7 *600*3*3# AR AKP1 *106#

(or)

*600#

DMS (*501#)

(or)

Alternative Channel

(or)

Chatbot

(or)

MPT4U App

(or)

MPT Pay

(or)

CRM Portal

(or)

DMS App

*600*3*4# *2123#
1475 Ks 234 Min 30 *600*2*3# AR AKP2 *600*2*4#
3845 Ks 610 Min 90 *600*1*3# AR AKP3 *600*1*4#

3. Who can subscribe Autorenewal A Kyite Pyaw + Packs?

All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar and Base Tariff users can subscribe to A Kyite Pyaw + Packs. CDMA, and non-active users are not eligible to subscribe.

4. How can I buy Autorenewal A Kyite Pyaw + packs?

You can purchase the auto renewal package via *600# or MPT4U App or MPT Money or CRM Portal (or) DMS App. In the MPT4U Application. You can purchase through the “Auto Renewalpage in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.

5. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

6. How can I check balance of Autorenewal A Kyite Pyaw + packs?

You can check voice minutes & validity of A Kyite Pyaw + Packs Packs by dialing *224# or in MPT4U also.

7. Can I get Hti Pauk Chance by purchasing any Autorenewal A Kyite Pyaw + Pack?

Yes. You can get (1) Hti Pauk chance for every time purchase of Autorenewal A Kyite Pyaw + Packs and can win up to 200 GB Data Prizes.

8. How many Autorenewal A Kyite Pyaw + Packs can I subscribe?

Multi-subscription is allowed. Voice minutes quota and validity will be merged and reset to the longest pack’s validity.

Multiple purchase among same Autorenewal pack allowed. At the time of Auto renewal because of less than 10 min (or) pack validity expiry, quota will be merged and validity will be reset to the validity of Auto Renewed pack.

Multiple purchase among regular A Kyite Pyaw + & autorenewal A Kyite Pyaw + pack allowed (in any order); A Kyite Pyaw + voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when A Kyite Pyaw remaining balance reach less than 10 minutes (or) pack validity expiry.

9. I have active Autorenewal Pack (835 Ks Pack). Can I buy regular (1500Ks pack) before 1st pack expiry?

Yes, you can buy regular A Kyite Pyaw + pack & autorenewal A Kyite Pyaw + pack for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than A Kyite Pyaw + balance 5 min (or) pack validity expiry.

10. I have active Autorenewal Pack (835 Ks Pack). Can I buy same auto renewal (835 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal A Kyite Pyaw + for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than A Kyite Pyaw + balance 10 min (or) pack validity expiry.

11. Can I buy different Autorenewal (835 Ks and 1475 Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal A Kyite Pyaw + pack and subscribe to another autorenewal A Kyite Pyaw + pack.  E.g. User has to un-subscribe from existing autorenewal A Kyite Pyaw + pack (835 Ks pack) and subscribe to another autorenewal pack (1475 Ks pack).

12. What happens on pack validity expiry without reaching 10 min threshold?

When Autorenewal A Kyite Pyaw + pack reaches expiry period (7th day/ 30th day/ 90th day) without reaching 10 minutes threshold, it will be auto renewed.

13. What will happen if then balance is not enough at the time of Auto Renewal?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.

14. When auto-renewal function fail?

If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

15. Can I still use remaining voice minute if I unsubscribe the auto renewal pack without reaching 10min threshold?

Yes, A Kyite Pyaw + balance will remain until pack expiry period despite user un-subscribes from autorenewal A Kyite Pyaw + pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

16. I have active Auto Renew packs of A Kyite Pyaw + and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?

If customer has active Auto Renew packs of Kyite Yar Khaw and A Kyite Pyaw + getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 835Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 835Ks Auto Renew Kyite Yar Khaw randomly.

17. Can I gift Autorenewal Kyite Yar Khaw to others?

No, cannot gift to others.

18. On November 3rd, I purchased a 7 days A Kyite Pyaw+ package. On November 4th, bought 30 Days Auto Renewal A Kyite Pyaw+ pack again. Which package will be consumed first?

The voice minutes of the newly 30 days Auto Renewal package will be consumed first. After that, the remaining minutes of the package purchased before 4th November will be consumed.

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