Frequently Asked Questions

Data Carry Plus Auto-Renewal Packs

1. What are Autorenewal Data Carry Plus?

Data Carry Plus packages are special packages with 30 days validity would have carry-over function along with up to 1000GB lucky data rewards. You will get Hti Pauk chance for every time Auto Renew pack purchase and can win lucky big prizes by playing Hti Pauk Game. If you subscribe to purchase Autorenewal Data Carry Plus packs, the packages would under-go auto renewal when the volume of Data-carry packs would be below 50 MB or 30 days pack validity expiry. You will get Hti Pauk chance for every time Auto Renew Pack Purchase.

Pack Price (Tax inclusive)All Data VolumeMain data
Validity
Lucky DataLucky data
Validity
Direct USSDCommon USSDSubscription ChannelRemark
979 Ks470 MB30 Days
[All Data Quota can be carried over during one week after data pack expired]
Can win
Up to 1000GB!
7 DaysSUB: *777*3*3#
UNSUB: *777*3*4#
*777#
(or)
*106#
MPT4U AppAuto-renew when data balance reaches less than 50MB
(or) 30 days pack validity expiry
1,279 Ks615 MBSUB *777*4*3#
UNSUB: *777*4*4#
1,779 Ks860 MBSUB: *777*5*3# (or)
UNSUB: *777*5*4#
2,669 Ks1290 MBSUB: *777*6*3# (or)
UNSUB: *777*6*4#

2. Are the prices tax inclusive?

Yes, pack prices include 15% commercial tax for internet Data.

3.Who can subscribe Auto Renewal Data Carry Plus Packs?

MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe Data Packs. CDMA, Base Tariff users and non-active users are not eligible to subscribe.

4. Can I purchase auto renewal package through MPT4U?

You can purchase the auto renewal package in the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice.

5. Can I win lucky data when purchase Auto-renewal Data Carry Plus Packs?

Yes, you can win up to 1000GB Lucky Data for any Auto-renewal Data Carry Plus Pack purchase.

6. What will happen when I buy Data Carry Plus pack on Friday?

You can enjoy up to 1000GB Lucky Data instead of Happy Friday extra data (MBs) for any pack purchase on Friday.

7. How can I use lucky data?

You can use lucky data for All Data with 7 days validity.

8. How can I check Data Carry Plus Packs balance?

Users can check their Data Carry Plus Packs & Data Bonus, Validity by dialing *224#.

9. How many Autorenewal Data Carry Plus Packs can I subscribe?

Multi-subscription is allowed, and the data quota and validity will be merged and reset to the latest pack’s validity. Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to latest pack purchase and auto renew at the time of less than 50MB condition (or) 30th day pack validity expiry.

Multiple purchase among normal DC+ & autorenewal DC+ pack allowed (in any order); quota can be merged with validity reset to latest pack purchase and automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

10. I have active Autorenewal Pack (979Ks Pack). Can I buy regular 1299Ks pack before 1st pack expiry?

Yes, you can buy normal DC+ & autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

11. I have active Autorenewal Pack (1279 Ks Pack). Can I buy same auto renewal (1279 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

12. Can I buy different Autorenewal (979Ks and 1279Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal DC+ pack and subscribe to another autorenewal DC+ pack.

13.What is the validity of Auto Renewal Data Carry Plus Packs?

Validity of package is 30 days and carry over period is 7 days. The package data quota and validity of Data allowances will be merged. Lucky data can be used for 7 days validity & data quota will also be merged.

14. What happens on 30th day pack validity expiry without reaching 50MB threshold?

When Autorenewal DC+ reaches expiry period (30th day) without reaching 50MB threshold, it will be auto renewed.

15.What happens to my unused data during carry over period?

During carry over period (after the period of data pack expired- 7 Days), users will not be able to use their remaining package data allowance. Unused package data will be added to new pack if users purchased new Data Carry Plus Pack within carry over period. Validity and quota of lucky data will also be merged.

16.Can I get Hti Pauk Chance by purchasing any Auto-renewal Data Carry Plus Pack?

Yes. You can get (1) Hti Pauk Chance for Auto Renew pack Purchase from all channels (1st time purchase from MPT4U / USSD / MPT Pay/ CRM and 2nd time onwards purchase from Auto Renew channel). With Hti Pauk Chance, you can play Package Hti Pauk Game in MPT4U and win big data prizes.

17.Can I gift Autorenewal Data Carry Plus packs to others?

No, gifting function is not allowed for auto-renewal Data Carry Plus pack

18. What auto-renew happen at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days carry over period after pack expiry.

19. When auto-renewal function fail?

If user does not have enough balance for (until 7 days carry over period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

20.Can I still use remaining data if user unsubscribe the auto renewal pack without reaching 50MB threshold?

Yes, main data quota will remain until pack expiry period despite user un-subscribes from autorenewal DC+ pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

21. How to un-subscribe autorenewal packs?

Users can un-subscribe auto-renewal packs by dialing below USSD codes or MPT4U App

AR PacksCommon USSD for un-subscriptionDirect USSD for un-subscriptionUn-subscription channel
[email protected]*7171#*777*3*4#MPT4U App
[email protected]*777*4*4#
[email protected] 860MB*777*5*4#
[email protected] 1290MB*777*6*4#

22. How do I check whether auto renew pack or not when I purchase though USSD?

You can choose which auto renew pack you want to buy by dialing following USSD Codes.

Edit
Auto-renew Data Carry Plus [email protected]USSD CodeUSSD Display
*106#You are about to purchase 470MB, valid for 30 days.
1. Buy (999Ks)
2.Gift (999Ks)
3.Auto Renew (979 ks)
*777#
*7777#
*106*2#
Edit
Auto-renew Data Carry Plus [email protected]USSD CodeUSSD Display
*106#You are about to purchase 615MB, valid for 30 days.
1. Buy (1299Ks)
2.Gift (1299Ks)
3.Auto Renew (1279 ks)
*777#
*7777#
*106*2#

All in One HtawB 10X-Auto Renewal

1. What is Auto renewal All in one Htaw B 10X?

Customers can enlarge their main balance 10 times that can be used flexibly for Data, Any local mobile phone calls, Any-net SMS with special Htaw B 10 X rates and also enjoy Unlimited MPT-MPT SMS during the pack validity period. If customer had subscribed for auto renewal, packs will automatically renew when Htaw B balance of autorenewal 10X All in one pack reach less than 1000Ks (or) expire pack validity. You will get Hti Pauk chance for every time Auto Renew pack purchase and can win lucky big prizes by playing Hti Pauk Game.

Data21.9 Ks per MB
Any-net Voice132 Ks per minute
Any-net SMS66 Ks per SMS
MPT-MPT SMS0Ks (Unlimited)

You can enjoy as per below denomination:

Detail10X Htaw B Validity
2,900Ks Main Balance = 30,000Ks 10X Htaw B Balance15 Days
4,800Ks Main Balance = 50,000Ks 10X Htaw B Balance30 Days
9,600Ks Main Balance = 100,000Ks 10X Htaw B Balance90 Days

2. Who can buy 10X Htaw B Balance?

All MPT prepaid customers in Swe Thahar, Shal Pyaw and Shwe Zagar plan can buy 10X Htaw B Balance.

3. How can I buy 10X Htaw B balance?

You have multiple options as follows

Autorenewal10X Htaw B Balance10X Htaw B ValiditySubscriptionBalance Check
Direct USSDCommon USSDApp
2,900Ks Main Balance = 30,000Ks 10X Htaw B Balance15 DaysTo subscribe: *5010*1*3#
To un-subscribe: *5010*1*4#
*5010#MPT4U App
or
MPT Pay App
*224#
4,800Ks Main Balance = 50,000Ks 10X Htaw B Balance30 DaysTo subscribe: *5010*2*3#
To un-subscribe: *5010*2*4#
9,600Ks Main Balance = 100,000Ks 10X Htaw B Balance90 DaysTo subscribe: *5010*3*3#
To un-subscribe: *5010*3*4#

4. Can I purchase auto renewal package through MPT4U?

You can purchase the auto renewal package in the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice.

5. For which services Autorenewal 10X Htaw B balance is used for?

Autorenewal 10X Htaw B balance is used flexibility for Any-net Voice, Any-net SMS & also for Pay As You Go data with special rates. Users can enjoy free Unlimited MPT-MPT On-net SMS.

6. What are the charging rates?

Pay As You Go Data will get charged at 21.9 Ks/MB with 1MB rounding on 10X Htaw B balance.

Any local mobile phone call will get charged at 132 Ks/min with 30sec charging on 10X Htaw B balance.

Any net SMS will get charged at 66 Ks/SMS on 10X Htaw B balance.

Free Unlimited MPT-MPT SMS will be enjoyed.

(All rates are tax inclusive).

7. I exchanged the balance. I expected that my balance will increase. But my balance has just deducted. Why?

Your main balance was enlarged to 10X Htaw B balance. While you are using Any-net call, Any-net SMS or Pay As You Go data, your 10X Htaw B balance will be deducted first. If active 10X Htaw B Balance users make purchasing package & other services, it will be charged from according to user’s existing Tariff Price Plan and deducted from main balance.

8. What will happen if my 10X Htaw B Balance ends up?

  • It will go as normal charging rate (according to users’ Price Plan) and will be deducted from main Balance or Package if users have.
  • Please keep on buying 10X Htaw B so that you can always enjoy with affordable rates.

9. If I have active 5X Htaw B, 7X Htaw B, 10X balances, which pack will be charged first for data & MPT-MPT call?

5X Htaw B balance will be charged first. Then follow by 7X & 10X balance.

10. How many Minutes or SMS or MB can I use with my 10X Htaw B balance?

With 30,000 Ks 10X Htaw B Balance (converted from 3,000 Ks main balance)

  • up to 1369 MB of data (or)
  • up to 227 minutes MPT to Any-net call (or)
  • up to 454 Any-net SMS
  • Unlimited MPT-MPT SMS

The balance can be used flexibly for Data, Any-net calls, Any-net SMS & Unlimited On-net SMS. For example,

1GB Data + 45mins Any-net call + 24 Any-net SMS + Unlimited On-net SMS = 30,000Ks.

11. How many Autorenewal 10X Htaw B Packs can I subscribe?

Multi-subscription is allowed, and the Htaw B balance and validity will be merged and reset to the latest pack’s validity.

Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to latest pack purchase and auto renew at the time of less than 1000Ks Htaw B balance condition (or) pack validity expiry.

Multiple purchase among regular 10X Htaw B & autorenewal 10X Htaw B pack allowed (in any order); Htaw B balance can be merged with validity reset to latest pack purchase and automatically renew when 10X Htaw B remaining balance reach less than Htaw B balance 1000Ks (or) pack validity expiry.

12. I have active Autorenewal Pack (2900Ks Pack). Can I buy regular 5000Ks pack before 1st pack expiry?

Yes, you can buy regular 10X Htaw B pack & autorenewal 10X Htaw B pack for multiple times; Htaw B balance will be merged, and validity will be reset to latest validity. Automatically renew when remaining balance reach less than Htaw B balance 1000Ks (or) pack validity expiry.

13. I have active Autorenewal Pack (2900 Ks Pack). Can I buy same auto renewal (2900 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal 10X Htaw B for multiple times; Htaw B balance will be merged, and validity will be reset to latest validity. Automatically renew when 10X Htaw B remaining Htaw B balance reach less than 1000Ks (or) pack validity expiry.

14. Can I buy different Autorenewal (9600Ks and 2900Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal 10X Htaw B pack and subscribe to another autorenewal 10X Htaw B pack. E.g. User has to un-subscribe from existing autorenewal 10X Htaw B pack (9600Ks pack) and subscribe to another autorenewal pack (2900Ks pack).

15. What happens on pack validity expiry without reaching 1000Ks threshold?

When Autorenewal 10X Htaw B pack reaches expiry period (15th day/ 30th day/90th day) without reaching 1000Ks threshold, it will be auto renewed.

16. What auto-renew happen at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.

17. When auto-renewal function fail?

If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

18. Can I still use remaining data if user unsubscribe the auto renewal pack without reaching 1000 Ks threshold?

Yes, 10X Htaw B balance will remain until pack expiry period despite user un-subscribes from autorenewal 10X Htaw B pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

19. Can I buy data packs/voice packs with 10X Htaw B Balance?

10X Htaw B Balance cannot be used to buy for data packs, voice packs and other packages.

20. Can I transfer Autorenewal 10X Htaw B Balance to other users?

No, 10X Htaw B Balance is non-transferable & non-refundable.

21. Will I get Hti Pauk Chance if I buy Autorenewal 10X Htaw B?

  • Yes, Auto Renew pack Purchase from all channels (1st time purchase from MPT4U / USSD / MPT Pay/ CRM and 2nd time onwards purchase from Auto Renew channel) to get 1 Hti Pauk Chance.
  • With Hti Pauk Chance, you can play Htaw B Hti Pauk Game in MPT4U and Can win Up to 100 times Htaw B balance (Htaw B balance can be used for MPT to MPT Voice, SMS and Data according to respective validity with rates Data 10.7Ks/MB, MPT-MPT calls 32.5Ks/min, MPT-MPT SMS 20Ks.)

22. Can I gift Autorenewal 10X Htaw B to others?

No, cannot gift to others.

23. Does carry over function include?

No, carry over function is not included. Auto Renew of the pack basis validity expiry will not lead to carry over of the remaining Htaw B balance on the expiry

24. I have active Auto Renew packs of Data Carry and All in One HtawB 10X. Which pack will be renewed first if auto renew on same day?

If customer has active Auto Renew packs of Data Carry and All in One HtawB 10X getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 3000 Kyats, and he has both 979Ks worth Data Carry Plus Auto Renew pack and 2900 worth All in One Htaw B auto renew pack then may be renewed one package first (2900Ks worth All in One Htaw B auto renew (or) 979Ks Data Carry Plus Auto Renew pack) due to random system.

Kyin Kyin Nar Nar Pack

1. What are Kyin Kyin Nar Nar Packages?

KYIN KYIN NAR NAR Packages are new special bundle pack which includes new features introduced to customers. The customers who have KYIN KYIN NAR NAR pack can add another MPT users as members and transfer Data/Voice/SMS of KYIN KYIN NAR NAR pack, Data Carry Plus pack and Kyite Yar Khaw pack to their members.

2. What are the benefits of Kyin Kyin Nar Nar Packages?

Product NamePrice Ks (Inc.tax)ValidityKYIN KYIN NAR NAR Count (up to)Total Data
(GB)
Member
(MB)
SharingOn-net
Voice & SMS to Owner
MPT Club Additional Benefit to Owner
KYIN KYIN NAR NAR 2998 Pack299830 Days2(1+1)1500KYIN KYIN NAR NAR & Data Carry Plus Data Share
KYIN KYIN NAR NAR & Kyite Yar Khaw Voice Share
KYIN KYIN NAR NAR SMS Share
130 Onnet min & 130 Onnet SMSMPT Club – 400 Points
KYIN KYIN NAR NAR 5498 Pack549830 Days4(1+3)2500 per memberKYIN KYIN NAR NAR & Data Carry Plus Data Share
KYIN KYIN NAR NAR & Kyite Yar Khaw Voice Share
KYIN KYIN NAR NAR SMS Share
190 Onnet min & 190 Onnet SMSMPT Club – 600 Points
KYIN KYIN NAR AR 9998 Pack999830 Days6(1+5)4500 per memberKYIN KYIN NAR NAR & Data Carry Plus Data Share
KYIN KYIN NAR NAR & Kyite Yar Khaw Voice Share
KYIN KYIN NAR NAR SMS Share
240 Onnet min & 240 Onnet SMSMPT Club – 1000 Points

3. Who can subscribe Kyin Kyin Nar Nar Packs?

All MPT GSM/WCDMA prepaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe to Kyin Kyin Nar Nar Packs. CDMA, Postpaid, Base Tariff users and non-active users are not eligible to subscribe.

4. How can I buy Kyin Kyin Nar Nar Packs?

You can buy KYIN KYIN NAR NAR Packs in MPT4U application. Enter MPT4U Application, go to KYIN KYIN NAR NAR Icon or Package Purchase Icon, and can purchase the desire KYIN KYIN NAR NAR Pack.

5. Are the prices tax inclusive?

Yes, pack prices are included commercial tax.

6. How can I check balance of Kyin Kyin Nar Nar Packs?

You can check data quota and validity of Kyin Kyin Nar Nar Packs by dialing *224# or in MPT4U also.

7. How many Kyin Kyin Nar Nar Packs can I subscribe?

Multi-subscription is allowed for same type of Kyin Kyin Nar Nar Packs. Different types of Kyin Kyin Nar NarPacks will not be allowed for Muti-subscription (Customer already purchased Kyin Kyin Nar Nar 2998 Pack can only multi-purchase for Kyin Kyin Nar Nar 2998 Pack). When Multi-purchased, Kyin Kyin Nar Nar data quota will be combined, and validity will be extended into the highest one.

8. How do you specify expiry of pack?

The validity of Kyin Kyin Nar Nar Pack is 30 Days, and it will be expired at 30th day, 23:59:59.

9. Can I get Hti Pauk Chance by purchasing any Kyin Kyin Nar Nar Pack?

Yes. You can get 1 time to play Hti Pauk chance by purchasing Kyin Kyin Nar Nar Pack in MPT4U Application.

10. What is the meaning of Owner and Members in Kyin Kyin Nar Nar Packs?

Owner is the person who purchased KYIN KYIN NAR NAR Pack and has the right to manage KYIN KYIN NAR NAR Pack Data and Membership. Member is the person who added by Owner and can be received shared KYIN KYIN NAR NAR pack data from that owner.

11. How many members can be added for each KYIN KYIN NAR NAR Pack?

Owner can add one member for KYIN KYIN NAR NAR 2998 Pack, 3 members for KYIN KYIN NAR NAR 5498 Pack and 5 members for KYIN KYIN NAR NAR 9998 Pack.

12. What benefit can member get from Owner?

Successfully added member can get 500MB KYIN KYIN NAR NAR Pack data from Owner.

13. Can I use KYIN KYIN NAR NAR Pack without adding members?

Yes. KYIN KYIN NAR NAR Pack Owner can use KYIN KYIN NAR NAR Pack without adding members.

14. When can owner add members?

Owner can add members at the time of package purchasing or later in the Member Management Section (Enter MPT4U, select KYIN KYIN NAR NAR Packs and choose Member Management Section).

15. Can owner use all KYIN KYIN NAR NAR Data for own usage?

Yes. Owner can use all KYIN KYIN NAR NAR Pack data for own usage.

16. Is there any limitation to add a new member?

KYIN KYIN NAR NAR Pack owner must have at least 500MB of KYIN KYIN NAR NAR Pack data to add a new member and still remain the count of member.

17. Can I be a member of other KYIN KYIN NAR NAR pack if I am owning KYIN KYIN NAR NAR pack?

Yes. One KYIN KYIN NAR NAR pack owner can be a member of other KYIN KYIN NAR NAR Pack. A member can have relationship with many KYIN KYIN NAR NAR pack Owners.

18. Can owner change members?

If the owner purchase only one KYIN KYIN NAR NAR pack, owner cannot change members till the pack is expired. If the owner did muti-purchase, owner can change his members every time purchasing of same type KYIN KYIN NAR NAR packs.

19. How can a member know that he became a KYIN KYIN NAR NAR pack member?

The member will receive a SMS that includes the information about becoming a member and received KYIN KYIN NAR NAR pack data. Member can check his balance by dialing *224# or MPT4U Application.

20. Are there any charges for Data, Voice minute and SMS Transfer function for being a member?

there is no additional charges for Data, Voice minute and SMS Transfer function to the transferrer.

21. Is there any limitation for additional Data, Voice minute and SMS Transfer?

KYIN KYIN NAR NAR pack owner can transfer up to 500MB for Data, up to 75 minutes for voice or up to 75 for SMS per transaction, 5 transaction per day and 50 Transaction per month. Each KYIN KYIN NAR NAR pack owner can get 50 Transaction chance at the start of each month.

22. How do I know whether data , Voice minute and SMS transfer is successful or not?

The transferor will receive success page after successfully transferred Data, Voice and SMS to member.

23. Can I gift KYIN KYIN NAR NAR Pack to others?

Yes. You can gift KYIN KYIN NAR NAR pack to others. If the receiver doesn’t have existing KYIN KYIN NAR NAR pack, you can gift any KYIN KYIN NAR NAR pack. If the receiver is using a type of KYIN KYIN NAR NAR pack, you can gift the same type of KYIN KYIN NAR NAR pack. Enter MPT4U, choose the pack you want to gift, enter the mobile number you want to.

24. What will happen if the gift receiver has Kyin Kyin Nar Nar Pack and existing members?

If the gift receiver has Kyin Kyi Nar Nar Pack, existing members will get 500MB automatically at the time of receiving Gift Kyin Kyin Nar Nar Pack.

25. How can I check my members?

You can check your members in Member Management Section. Enter MPT4U, select KYIN KYIN NAR NAR Packs and choose Member Management Section to check/manage your members.

26. How is the validity of member’s received KYIN KYIN NAR NAR Pack data?

Member’s received KYIN KYIN NAR NAR Pack data will have the same validity as Owner’s KYIN KYIN NAR NAR Pack. If owner did multi purchasing and carried the same members, member’s received KYIN KYIN NAR NAR Pack validity will be extended the same as multi-purchased KYIN KYIN NAR NAR pack. If the owner changed his members to news, the removed member’s KYIN KYIN NAR NAR pack data will not be extended.

27. Can KYIN KYIN NAR NAR Pack owner share data or voice or SMS?

KYIN KYIN NAR NAR pack owner can share Data from KYIN KYIN NAR NAR pack or Data Carry Plus Pack, Voice from KYIN KYIN NAR NAR pack or Kyite Yar Khaw Pack and SMS from KYIN KYIN NAR NAR pack if owner has transferrable pack’s balance.

28. Can KYIN KYIN NAR NAR Pack owner share bonus data?

KYIN KYIN NAR NAR Pack Owner cannot share bonus data.

29. Can KYIN KYIN NAR NAR Pack owner transfer other package data, voice & SMS ?

Yes. KYIN KYIN NAR NAR Pack owner can transfer Data Carry Plus Pack Data and Kyite Yar Khaw Voice to members. But, can transfer only KYIN KYIN NAR NAR Data or Data Carry Plus Data, KYIN KYIN NAR NAR Voice or Kyite Yar Khaw Voice at one time. Cannot transfer mixed data/voice/SMS (e.g. Cannot transfer 200MB from KYIN KYIN NAR NAR Data and 300MB from Data Carry Plus Data for 500MB Transaction. Need to transfer two times for separate 200MB KYIN KYIN NAR NAR Data and 300MB Data Carry Plus Data.) Same in voice & SMS transfer process and can choose one package for one transaction.

30. How can I transfer my KYIN KYIN NAR NAR Pack data to only one member?

You can add the member you want to transfer and share the data manually. You can transfer maximum 500MB and 5 times per day. Enter MPT4U, select KYIN KYIN NAR NAR Packs and choose Transfer Section where you can pick up the data amount and member’s number you want to share.

31. How can I use my MPT Club points?

With MPT Club points, you can redeem specially designed MPT services or special coupon at MPT partner shops.

32. If I gifted a KYIN KYIN NAR NAR Pack to my friend, who could get Hti Pauk chance?

If you gifted KYIN KYIN NAR NAR Pack to your friend, your friend could get Hti Pauk chance.

33. How can I use KYIN KYIN NAR NAR Pack data?

KYIN KYIN NAR NAR Pack data can be used for all standard data usage.

34. Can I share KYIN KYIN NAR NAR Pack data to non-members?

No. you can share your KYIN KYIN NAR NAR Pack data to your members only.

35. Can member get the same KYIN KYIN NAR NAR Pack validity as Owner?

Yes. The member’s received KYIN KYIN NAR NAR Pack data will have the same validity as Owner’s KYIN KYIN NAR NAR Pack.

36. What is the difference benefit between owner and members of KYIN KYIN NAR NAR Pack?

  • Owner who purchased KYIN KYIN NAR NAR pack will get Data, on-net voice minutes & SMS and MPT club points. Moreover, owner has right to add eligible number of members as per type of KYIN KYIN NAR NAR pack.
  • Member can be received 500MB Data from owner after adding as member & can also get additional data/voice/SMS transfer if owner decide to transfer more.

37. How can I check my transferred data, voice minute &SMS history to my members?

You can check your transferred data, voice and SMS history in MPT4U Application. Enter MPT4U, select KYIN KYIN NAR NAR Packs and choose Transfer Section, Press the “History Check” button and you can see the transferred data, voice and SMS list based on date and time.

38. How can I feel the full feature of Kyin Kyin Nar Nar Pack?

To feel full feature of Kyin Kyin Nar Nar Pack, you need to use the latest version of MPT4U.

39. What is the promotion period?

This promotion will start from 22nd November, 2022 to until further notice.

Advance Payment Promotion - Dome Pyan

Dome Pyan Advance Payment Promotion (5% for 6months and 10% for 12months)

1. . What is Advance payment promotion for Dome Pyan Home Fiber Internet? Who is applicable for this promotion?

Existing Dome Pyan Home Fiber Internet customers (already paid 1st MRC and normal MRC is issued) can enjoy 5% discount for 6month advance payment (or) 10% discount for 12month advance payment.

Applicable for Dome Pyan Home Fiber Internet Subscribers who are using Normal Tariff [Class A 100Mbps, Class B 50Mbps, Class C 25Mbps and Class D 15Mbps].
For more details: https://www.mpt.com.mm/en/advance-payment-promotion/

2. Where can enjoy this promotion?

All FTTH available townships.

3. How can make payment for FTTH Advance?

Customers can make payment at all existing MPT FTTH channels.

For details https://bit.ly/3DV6Nlr

4. Is there any timeline to make payment?

Customer should make payment as least 3 working days ahead before the end of month.

5. If customer request to terminate the internet service during advance payment period, can get refund money?

MPT will not refund any advance payment for any reason including early termination by Customer within Discount Period.

6. When can customer extends the advance payment promotion?

Customer can extend the advance payment as least 3 working days ahead before the end of the final month of such Discount Period. Customer can make advance payment with next 1st month invoice.

7. Within the Discount Period, can customer make a service change request including bandwidth upgrading or downgrading, or relocation or temporary suspension?

During Discount Period, Customer can’t downgrade tariff, but customer can upgrade by paying additional fee, but discount will not be applied to the upgrade tariff. Customer can apply temporary termination as per current policy and Discount period will be postponed. Relocation can be accepted if the new location is feasible.

Share Pee U

1.What is Share Pee U program?

“Share_Pee_U” Program is the one that you can invite your family members and friends who have never used the MPT4U application to use MPT4U then you and the invited one will get a free bonus of 2000 Kyats.

2.When is the promotion period ?

Promotion period start form October (12 ) to until further notice.

3. How to participate "Share Pee U" program?

MPT4U users can participate by sending invitation to their friends from the “Share Pee U” Banner and “Share Pee U” Icon of MPT4U to download and login MPT4U app.

4. Who can Participate in this "Share Pee U" program?

All MPT4U users can participate in this “Share Pee U” program.

5. What rewards can we get from this "Share Pee U" Program?

Both Invitor and Receiver will get 2,000Ks from this “Share Pee U” program.

6. What is the reward expiration date?

The reward expiration is 5 days.

7. How can we use this reward ?

You can use MPT-MPT voice ,sms with pay as you go rates. Not allowed buy package and transfer to others.

8. What kind of person can we send invitation ?

We can send invitation to MPT sim card users who have never logged in MPT4U before.

9. How can invitor know whether his friends are alrady logged in at MPT4U or not?

Invitor will receive Error Message when he invite to his friends whose sim has been already logged in MPT4U.

10. Which condintion we can get for this 2,000Ks reward?

Both invitor and receiver will receive 2,000Ks when the Receiver downloads from the link in the invitation sms, log in to the MPT4U app and enter the invitor’s phone number ssuccessfully in the pop up box , both of them will receive a prize.

11. Is there any count limition for invitor for the day?

No.There is no limitation to send invitation.

12. Is there any count limition for Receiver for the day?

The receiver is only allowed to successfully complete the offer once, and he/she can also invite to other friends to win more prizes.

13. Are the Invitor and Receiver received same reward?

Yes, The Invitor and Receiver will get same reward .

14. Can we send invitation sms to other operators number ?

No,we can only send MPT sim.

15. How many times can we send invitation for one MSISDN within a day?

There is no limitaiton for ivitation for one MSISDN within a day.

16. If I got more than one reward, will the term of the rewards be extended to the term of the last reward won?

No.Rewards will not be merged.

Auto Renewal Kyite Yar Khaw Pack

1. What are Autorenewal Kyite Yar Khaw Packages?

Autorenewal Kyite Yar Khaw Packages are voice package to talk more family, beloved ones, and friends with affordable price, and can make MPT to any local calls when the remaining voice minutes reaches less than 5 minutes (or) when the package expires, it will be automatically renewed, so you can save time and enjoy continuously. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB

2. What are the benefits of Kyite Yar Khaw Packages?

No need to worry about talking minutes and Auto Renewal function is available now in Kyite Yar Khaw and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy Kyite Yar Khaw Pack can make any local calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of Kyite Yar Khaw Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy Kyite Yar Khaw Pack in (7) days after expiry.

Price (Inc;tax)MPT- Anycall (Min)Validity (Days)To SubscribeTo UnsubscribeBalance Check
Direct USSDCommon USSDOthersDirect USSDCommon USSD
487 Ks38 min7 Days*997*3*3#*997#MPT4U App

(or)

MPT Pay

(or)
CRM Portal

*997*3*4#*2122#*224#
977 Ks77 min15 Days*997*1*3#*997*1*4#
1957 Ks155 min30 Days*997*2*3#*997*2*4#

3. Who can subscribe Autorenewal Kyite Yar Khaw Packs?

All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe.

4. How can I buy Autorenewal Kyite Yar Khaw packs?

You can purchase the auto renewal package via *997# or MPT4U App or MPT Money or CRM Portal. In the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.

5. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

6. How can I check balance of Autorenewal Kyite Yar Khaw packs?

You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.

7. Can I get Hti Pauk Chance by purchasing any Autorenewal Kyite Yar Khaw Pack?

Yes. You can get (1) Hti Pauk chance for every time purchase of Autorenewal Kyite Yar Khaw Packs and can win up to 200GB Data Prizes.

8. What will happen to unused minutes during carryover period?

Packs are included carry over function& can carry remaining voice minutes within carry over period (7 days after expiry).

9. How many Autorenewal Kyite Yar Khaw Packs can I subscribe?

Multi-subscription is allowed, and the Voice minutes balance and validity will be merged and reset to the longest pack’s validity.
Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to longest pack validity and auto renew at the time of less than Kyite Yar Khaw (or) pack validity expiry.
Multiple purchase among regular Kyite Yar Khaw & autorenewal Kyite Yar Khaw pack allowed (in any order); Kyite Yar Khaw voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when Kyite Yar Khaw remaining balance reach less than 5 minutes (or) pack validity expiry.

10. I have active Autorenewal Pack (487 Ks Pack). Can I buy regular (997Ks pack) before 1st pack expiry?

Yes, you can buy regular Kyite Yar Khaw pack & autorenewal Kyite Yar Khaw pack for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.

11. I have active Autorenewal Pack (487 Ks Pack). Can I buy same auto renewal (487 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal Kyite Yar Khaw for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than Kyite Yar Khaw balance 5 min (or) pack validity expiry.

12. Can I buy different Autorenewal (487 Ks and 977 Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal Kyite Yar Khaw pack and subscribe to another autorenewal Kyite Yar Khaw pack. E.g. User has to un-subscribe from existing autorenewal Kyite Yar Khaw pack (487 Ks pack) and subscribe to another autorenewal pack (977 Ks pack).

13. What happens on pack validity expiry without reaching 5 min threshold?

When Autorenewal Kyite Yar Khaw pack reaches expiry period (7th day/ 15th day/ 30th day) without reaching 5 minutes threshold, it will be auto renewed.

14. What auto-renew happen at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.

15. When auto-renewal function fail?

If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

16. Can I still use remaining voice minute if user unsubscribe the auto renewal pack without reaching 5min threshold?

Yes, Kyite Yar Khaw balance will remain until pack expiry period despite user un-subscribes from autorenewal Kyite Yar Khaw pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

17. I have active Auto Renew packs of Data Carry and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?

If customer has active Auto Renew packs of Kyite Yar Khaw and Data Carry Plus getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 977Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 977Ks Auto Renew Kyite Yar Khaw randomly.

18. Can I gift Autorenewal Kyite Yar Khaw to others?

No, cannot gift to others.

Auto Renewal A Kyite Pyaw +

1. What are Autorenewal A Kyite Pyaw + Packages?

Autorenewal A Kyite Pyaw + Packages are voice package to talk more with your beloved family, and friends at cheaper price. Package can use for calling MPT to MPT numbers and when the remaining voice minutes reaches less than 10 minutes (or) when the package expired, it will be automatically renewed. You can enjoy your conversation continuously without worries. Every time you buy packages, you will get a chance to play Hti Pauk and win up to 200GB.

2. What are the benefits of A Kyite Pyaw + Packages?

No need to worry about talking minutes. Auto Renewal function is available now in A Kyite Pyaw + and it will automictically renew when your remaining minutes reach to 5 minutes or package expiry. The users who buy A Kyite Pyaw + Pack can make MPT-MPT calls (Exclude special / premium / call center / VAS related numbers). Moreover, You can also get Hti Pauk chance for every time purchase of A Kyite Pyaw + Packs to win up to 200GB . Unused voice minutes can be carried forward if you buy A Kyite Pyaw + Pack in (7) days after expiry.

Price (Inc;tax)MPT- MPT Calls
(Min)
Validity (Days)To SubscribeTo Unsubscribe
Direct USSDCommon USSDOthersDirect USSDCommon USSD
835 Ks132 Min7*600*3*3#*106# (or) *600#MPT4U App (or)
MPT Pay (or)
CRM Portal (or)
DMS App
*600*3*4#*2123#
1475 Ks234 Min30*600*2*3#*600*2*4#
3845 Ks610 Min90*600*1*3#*600*1*4#

3. Who can subscribe Autorenewal A Kyite Pyaw + Packs?

All MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) and Base Tariff users can subscribe to Kyite Yar Khaw Packs. CDMA, and non-active users are not eligible to subscribe.

4. How can I buy Autorenewal A Kyite Pyaw + packs?

You can purchase the auto renewal package via *600# or MPT4U App or MPT Money or CRM Portal (or) DMS App. In the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice. Users need to update MPT4U Application as 1.4.10 iOS Version and 4.4.1 Android Version to buy and use Auto Renewal Pack.

5. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

6. How can I check balance of Autorenewal A Kyite Pyaw + packs?

You can check voice minutes & validity of Kyite Yar Khaw Packs by dialing *224# or in MPT4U also.

7. Can I get Hti Pauk Chance by purchasing any Autorenewal A Kyite Pyaw + Pack?

Yes. You can get (1) Hti Pauk chance for every time purchase of Autorenewal A Kyite Pyaw + Packs and can win up to 200GB Data Prizes.

8. How many Autorenewal A Kyite Pyaw + Packs can I subscribe?

Multi-subscription is allowed. Voice minutes quota and validity will be merged and reset to the longest pack’s validity.
Multiple purchase among same Autorenewal pack allowed. At the time of Auto renewal because of less than 10 min (or) pack validity expiry, quota will be merged and validity will be reset to the validity of Auto Renewed pack.
Multiple purchase among regular A Kyite Pyaw + & autorenewal A Kyite Pyaw + pack allowed (in any order); A Kyite Pyaw + voice balance can be merged with validity reset to longest pack purchase validity and automatically renew when A Kyite Pyaw remaining balance reach less than 10 minutes (or) pack validity expiry.

9. I have active Autorenewal Pack (835 Ks Pack). Can I buy regular (1500Ks pack) before 1st pack expiry?

Yes, you can buy regular A Kyite Pyaw + pack & autorenewal A Kyite Pyaw + pack for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than A Kyite Pyaw + balance 5 min (or) pack validity expiry.

10. I have active Autorenewal Pack (835 Ks Pack). Can I buy same auto renewal (835 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal A Kyite Pyaw + for multiple times; Voice balance will be merged, and validity will be reset to longest validity. Automatically renew when remaining balance reach less than A Kyite Pyaw + balance 10 min (or) pack validity expiry.

11. Can I buy different Autorenewal (835 Ks and 1475 Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal A Kyite Pyaw + pack and subscribe to another autorenewal A Kyite Pyaw + pack. E.g. User has to un-subscribe from existing autorenewal A Kyite Pyaw + pack (835 Ks pack) and subscribe to another autorenewal pack (1475 Ks pack).

12. What happens on pack validity expiry without reaching 10 min threshold?

When Autorenewal A Kyite Pyaw + pack reaches expiry period (7th day/ 30th day/ 90th day) without reaching 10 minutes threshold, it will be auto renewed.

13. What will happen if then balance is not enough at the time of Auto Renewal?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days period after pack expiry.

14. When auto-renewal function fail?

If user does not have enough balance for (until 7 days period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

15. Can I still use remaining voice minute if I unsubscribe the auto renewal pack without reaching 10min threshold?

Yes, A Kyite Pyaw + balance will remain until pack expiry period despite user un-subscribes from autorenewal A Kyite Pyaw + pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

16. I have active Auto Renew packs of A Kyite Pyaw + and Kyite Yar Khaw. Which pack will be renewed first if auto renew on same day?

If customer has active Auto Renew packs of Kyite Yar Khaw and A Kyite Pyaw + getting auto renewed on the same day, system will try to deduct and renew for both in parallel. If balance is enough for both, both packs will be renewed. If balance is only enough for one, only one package will renew, it will be randomly. E.g., If after topping up customer has balance of 1000 Kyats, and he has both 979 worth Auto Renew Data Carry and 835Ks worth Auto Renew Kyite Yar Khaw packs then may be renewed one package 979 Auto Renew Data Carry (or) 835Ks Auto Renew Kyite Yar Khaw randomly.

18. On November 3rd, I purchased a 7 days A Kyite Pyaw+ package. On November 4th, bought 30 Days Auto Renewal A Kyite Pyaw+ pack again. Which package will be consumed first?

The voice minutes of the newly 30 days Auto Renewal package will be consumed first. After that, the remaining minutes of the package purchased before 4th November will be consumed.

17. Can I gift Autorenewal Kyite Yar Khaw to others?

No, cannot gift to others.

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